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This app does everything I want and it is super easy to use. Also, their support team has been excellent. Their support team has has been super helpful with the questions and requests I've asked. You can completely customize your pop up and what features you want out of all of them. 100% customizable. Highly recommend!
I just got this app and so far so good, really helpfull and very patient.
this one is a keeper and no matter the question, they will guide and help you to the fullest.
Top App ! The help support is perfect and super reactive in case of need! Thanks to Rosy for her help! Recommended.
I enjoyed the navigation of the site and how accessible their customer service was. I also like the screenshots and tutorials.
the application is great for beginners and more advanced, the support is responsive, friendly and has been very helpful to me
Thank you so much guys!
find the app confusing and hard to use, hard to navigate and understand where I am supposed to go next or what to do
Dear Merchant,
I am Ann, Customer Experience Manager at ONE app. Deeply sorry you had a frustrating experience navigating our app. If you reach us through our nearly 24/7 live chat or email at "support@one.store" we can help you get setup and we can even do a 1-on-1 onboarding call.
Lastly, if there's something specific you wanted to achieve with our app we can send you a video recording walk through or set it up for you.
We are always improving our user interface. Love to get more of your feedback to make improvements.
Looking forward to working with you as you launch your new Shopify store.
Cheers,
Ann
Als völliger Neuling wurde mir von Naomi Mega freundlich und verständlich mir die Problemlösung erklärt. Sogar mit Videoclips und screenshots hat Sie mir weitergeholfen. SUPER SERVICE
Such quick customer service. Had a few issues (mostly my fault) and they fixed straight away. Would 100% recommend.
I cannot recommend this app more. The customer service from this team is amazing and they go above and beyond to help. The app itself is really good. Comprehensive and very customisable. Exactly what we needed for a pop up subscription and promo capture.
Really simple, with complex options, really helpful staff that will help you organise anything you are having issues with within minutes! Highly Recommend it!