Değerlendirmeler (2.501)

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23 Mart 2020

I never really write reviews but the customer support team has given me so much value that I can't help myself.

The social proof notifications and the email popups they have look clean and professional unlike some of the other apps I've seen. I only use the exit intent spin wheel thingy to collect emails and it works well. It's customizable and automatically adds the coupon code for the customer before they checkout.

But above all, their customer support is off the charts. Super fast reply times and are online all the time. Plus, they're updating the app with new features and asking for my opinion on how to improve it. That's the secret formula on how to turn me into a lifetime customer and they did it.

Thank you.

Workout Resolutions
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
10 Ocak 2022

I used this APP to add fortune Wheel and Visitor count in the same Campain, no need to install 2 or more apps, it was perfect. And most importantly, you have any questions, customer service will give you a reply very carefully, patiently, with personalized customer service for my needs amendment, One of my consulting spent a total of about two hours, and I'm a free user, customer service has been patiently give me answer, thank you very much, thank you for the beautiful young lady service Kate, thanks to ONE team

Colikes
Çin
Uygulamayı kullanma süresi:7 gün
24 Kasım 2022

I used this app to help drive more sales for Black Friday. I started a conversation on the Live Chat where I had the most helpful assistant who assisted me step by step in creating the pop up I wanted. They coded it all for me which was a big help! Thank you again ONE team :)

Endless Guidance
Birleşik Krallık
Uygulamayı kullanma süresi:7 gün
26 Eylül 2023

Not useful for an Ecommerce business that needs data analytics from the email campaigns. The program only issues a total sum of money earned from the program IF you have a coupon attached and the coupon is used. Also no integration in seeing link clicks or what products were of interest in the email. I found the customer service to continue to provide the same answers over and over with the promise that they would integrate more analytical click data but the day never came where they made this advancement. Sure the process of setting the creative is easy but that's the best it offers. great for beginners i guess...

Travellty
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
12 Kasım 2019

This app does everything I want and it is super easy to use. Also, their support team has been excellent. Their support team has has been super helpful with the questions and requests I've asked. You can completely customize your pop up and what features you want out of all of them. 100% customizable. Highly recommend!

REJUV-E
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:7 ay
25 Mayıs 2022

I just got this app and so far so good, really helpfull and very patient.
this one is a keeper and no matter the question, they will guide and help you to the fullest.

inspiredpowershop
İsveç
Uygulamayı kullanma süresi:7 gün
14 Şubat 2022

Top App ! The help support is perfect and super reactive in case of need! Thanks to Rosy for her help! Recommended.

BeautyFull Smile™
Fransa
Uygulamayı kullanma süresi:7 gün
9 Mayıs 2022

find the app confusing and hard to use, hard to navigate and understand where I am supposed to go next or what to do

KaterinasWrld
Avustralya
Uygulamayı kullanma süresi:7 ay
ONE yanıt 9 Mayıs 2022

Dear Merchant,

I am Ann, Customer Experience Manager at ONE app. Deeply sorry you had a frustrating experience navigating our app. If you reach us through our nearly 24/7 live chat or email at "support@one.store" we can help you get setup and we can even do a 1-on-1 onboarding call.

Lastly, if there's something specific you wanted to achieve with our app we can send you a video recording walk through or set it up for you.

We are always improving our user interface. Love to get more of your feedback to make improvements.

Looking forward to working with you as you launch your new Shopify store.

Cheers,
Ann

14 Eylül 2023

Als völliger Neuling wurde mir von Naomi Mega freundlich und verständlich mir die Problemlösung erklärt. Sogar mit Videoclips und screenshots hat Sie mir weitergeholfen. SUPER SERVICE

BNSM
Almanya
Uygulamayı kullanma süresi:6 gün
12 Şubat 2021

Great app and the support is AMAZING! Needed something fixed before I launched and the support did everything to help me.

Skin With Sabrina
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün