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Naomi was a great help, very friendly, encouraging, not pushy, but polite and knowledgeable! Helped me as I needed and did not rush me at all. Easy setup so far, but if you need help they are right there to assist! I only started with basic welcome email pop up and cart abandonment email.
Very easy to use and great customer service, I love using it! and expect more new features，Highly recommended
ONE's customer service was really amazing. Rissa helped me create a pop which did not even exist in their templates by doing some coding for me. She even provided me with a screen record so that I could carry on from there. Would definitely recommend.
First time using the app and the Customer Service was amazing! Fast and accurate. Highly recommended
I've used this app for 6+ months and recently added it to a 2nd store. I had a question about having two accounts and Maya, the representative, answered my questions, channeled my suggestion to the right place, and then followed up with other suggestions to help what I was trying to accomplish. Great chat! Great service!
Super la atención al cliente, efectivos y rápidos para solucionarme las dificultades!!! GRACIASSSSSSS ONEEEEEE
Samantha was a GEM! She guided me through setting up my subscription pop up very quick and easy. The screen recordings that are in place with this APP are a life saver and honestly without them I would have been frustrated. Thank you so much!!
Great app, and the support team are super helpful! Kate was brilliant and straightaway offered to help setting up what I needed, and spent time making sure everything worked great. Highly recommended!
Really amazing!
It's amazing that this program is free.
You should definitely try it.
Especially the live support section works very well.
I never usually write reviews, but I had such a great experience on here I had to share! Firstly, I am not great with technology of any kind. I created a make-shift Email Marketing Pop Up for my website and an agent called Samantha messaged me on the website's instant chat, and she helped me everything. She was able to send me screenshots, she actually went in and fixed little details that needed to be fixed for me and made sure everything was perfect and to how I wanted it! She was so friendly and helpful, I would 1000% use this app again because of her! Thank you so much again Samantha!