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Customer service was TERRIFIC!! They were able to change the code on the fly to meet my needs. Simple and easy to use.
Proof Factor's social proof pop-up notifications really help my site feel dynamic and alive. The campaign was easy to set-up and customize, and Customer Service has been really attentive and helpful with other tips to improve our conversion rate.
I use this app for coupon pop ups and other things for my Shopify website. I am NOT a web designer and I had absolutely no experience with this type of stuff prior to now, so I was feeling resolved to accept having just a basic DIY looking website for my business. I happened to reach out to Proof Factor support using their chat icon and the techs there made it so easy for me to fix things on my site that I just thought I'd never be able to get fixed. They were so helpful, sent the files I needed right through the chat, and stayed with me to the end to make sure it all worked out OK. 100% worth it just for their level of customer support.
I literally just downloaded this and had the best service and run through with Victoria and Sofia. They were both super patient and informative it made my experience such a breeze and i'm so excited to get started with this!
Simply amazing! Nothing to add.
Everything is great - the app, the support is super helpful and quick.
This is the best app of its kind, I searched for a few days before I found this one, very happy I did.
this app is great , it has everything i need for my store , A++ customer service! Thank you for your help Alice!
An excellent app so far. Fast response, is very helpful and easy to use. I would not change it for anything. Everything is working properly. Emails are going out as scheduled and I'm able to keep track of who reading their emails
Excellent customer service, very efficient and easy to deal. Would recommend. They kindly made a coding change for me and had it sorted out within 10 min.
Trish provided amazing service nothing was too hard and answered all my requests, exceptional. Couldn't be happier.