OnePixel Facebook Pixel,TikTok

Hi Pig Outlet store admin,
Here's Windy from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.

In your case, we truly regret to confirm that the app doesn't support tracking the Purchase event if your order flow that doesn't follow the Shopify flow as our explanation.
We also transfer this to the Product development team to review the feasibility of implementing a feature to cover this situation in the future.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

Olá Info Mãe administradora da loja,
Aqui está o Windy da OnePixel. Muito obrigado por sua avaliação de coração.

Agradecemos muito seus comentários e comentários sobre sua experiência ao usar nosso aplicativo e adoramos nosso suporte.

Além disso, para tornar sua experiência melhor, continuaremos melhorando nossos serviços para usuários valiosos do OnePixel como você. Obrigado pelas palavras amorosas que você compartilhou e obrigado por ser a melhor parte do OnePixel

Além disso, recomendo fortemente que você verifique nosso blog para obter as últimas notícias sobre não apenas o OnePixel, mas também outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/

Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco através do nosso chat ao vivo ou envie um e-mail para support@socialhead.io

Cumprimentos,
Windy
OneCommerce

嗨 Kicevhi 商店管理员，
这是来自 OnePixel 的 Windy。 非常感谢您的好评。

您是我们成长并带来更好客户体验的原因。

除此之外，为了让您获得更好的体验，我们将继续为像您这样的 OnePixel 尊贵用户改进我们的服务。 感谢您分享的爱语，感谢您成为 OnePixel 中最棒的部分

此外，我强烈建议您查看我们的博客，了解有关 OnePixel 和我们其他 OneCommerce 应用程序的最新消息 - 领先的电子商务解决方案平台，不仅限于 https://onecommerce.io/blog/

如果您有任何其他问题，请随时通过我们的实时聊天与我们联系，或发送电子邮件至 support@socialhead.io

问候，
有风
OneCommerce 的 OnePixel

Hi The Gems Company store admin,
Here's Windy from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.

Our headquarter is in Vietnam, you can check it by searching "Onecommerce" on Google.

Our app entirely complies with Shopify's requirements for security and safety. This is why our app can appear in the Shopify listed app.

For all pixel apps, the core function is automatically inserting the pixel code into your website to track the events instead manually inserting code by yourself (you need to have IT knowledge to do that manually). And importantly, this action still complies with Shopify's security and safety policies.

Moreover, our app has a Conversion API feature that creates a direct connection between your marketing data and the systems which helps optimize ad targeting, decrease cost per action, and measure results across Meta (Facebook) technologies. Please refer to this article for more information: https://help.socialhead.io/en/article/why-conversion-api-server-side-api-is-so-important-rajzsh/

Regarding the issue that you are having, maybe the reason is the OnePixel app embed has not been turned on or the conflict code with the theme. In this case, we sent you an email, please check it and reply to us, we will try our best to support you.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

Hi Police Shop store admin,
Here's Windy from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.

Regarding the event issue, we truly need permission to access your pixel on Facebook Event Manager to find out the reason in order to fix it. We are really sorry if this request is bother you, but it's very necessary.
We would like to support you in solving any problem related to the app. Could you please consider giving us permission and also giving us a second chance to assist you?
We sent you an email, please check it and reply to us, and we will try our best to support you. Thank you so much.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

Hi eyebrowworld,

Here's Harper from OnePixel. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also I highly recommend you to check our blog for latest news regarding not only OnePixel, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

Hi total-deathcore store admin,

This is Harper from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Harper
Socialpixel - Facebook Pixel & TikTok Pixel

Hi BajaBoard store admin,
This is Harper from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!
Harper

Hi Funk n Revive store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Windy
OnePixel - Facebook Pixel Tracking

Ciao amministratore del negozio Tanuki,
Ecco Niel di OnePixel. Grazie mille per la tua recensione sincera.

Apprezziamo molto il tuo feedback e commento sulla tua esperienza durante l'utilizzo della nostra app e amiamo il nostro supporto.

Oltre a ciò, per migliorare la tua esperienza, continueremo a migliorare i nostri servizi per gli utenti OnePixel stimati come te. Grazie per le parole d'amore che hai condiviso e grazie per essere la parte migliore di OnePixel

Inoltre, ti consiglio vivamente di controllare il nostro blog per le ultime notizie riguardanti non solo OnePixel ma anche altre delle nostre applicazioni OneCommerce, una delle principali piattaforme di soluzioni di eCommerce, oltre a https://onecommerce.io/blog/

Se hai ulteriori domande, non esitare a contattarci tramite la nostra live chat o a inviarci un'e-mail all'indirizzo support@socialhead.io

Saluti,
Niel
OnePixel di OneCommerce