Recenze (902)
Zpřesnit
-
Podle hodnocení
Very helpfull customer service!! Have the app installed and it seems like it will workout really well, especially with the exit-intent function of it.
Hi,
Thank you so much for your review, this means a lot to the OptiMonk Team! :)
It was a pleasure to help you out with your query.
Should you need our help at any time or just have any questions, please do not hesitate to reach out to us at support@optimonk.com and we will get back to you with an answer definitely.
Wish you the best,
Tom
OptiMonk Support Team
It's the best pop-up service I used ever. The pop-ups are not only nice looking and easy to manage, they convert also well.
The pop-ups are easy to configure and provide a lot of set up possibilities.
I can't imagine how they can make this app even better. Nice job Optimonk!
Customer service is amazing and helps you correct any mistakes before they're able to go viral. Highly recommend!
Hi Sarah,
It's hard to express how much we appreciate your compliment on our work! :) We're happy to welcome you within the OptiMonk community and hope that we can have a long-term collaboration together. :)
Feel free to reach out to us at support@optimonk.com anytime you need assistance.
I wish you a lot of success with your first campaign!
Have a great weekend,
Anna from OptiMonk
Very useful tool for turning non-customers into contacts, who we can then target through our email list or bring back with special offers. Plenty of bells and whistles that we haven't even begun to test out yet which should prove even more helpful.
So far, so brilliant. SO editable it is amazing. So many apps restrict so much. I can make this match my site aesthetic, thank you! www.emilyhare.co.uk
Hi,
Thank you so much for your review, we are delighted that you are satisfied with OptiMonk and its many features.
We are always here to help you, so please feel free to contact us anytime :)
Have a beautiful day,
Best,
OptiMonk Team
I used this app to help me create an upselling popup for returning customers who may have left products in their cart ! It is very qucik and easy to set up took me about 5 min and now I have an amazing upselling popup that recommends products customers have left in their carts when coming back to the store
Hey There,
I'm so glad to hear that you like our upselling template options.
I just checked your website and I love the design and usage of colours, I hope Optimonk will be an effective tool for you in the long run as well! :)
Please feel free to reach out to our Support Team via chat or at support@optimonk.com if you need help in the future.
Have a great week ahead,
Anna from OptiMonk
The reason we looked at optimony was the ability to target international customers, as we do very well with out locla market, but we want to expand into the US and we had a more visitors to the site coming from the use than we had from New Zealand. We use optimonk to capture leads from the US and eventually sell to them. The targeting the right offer to the right market is key and optimonk is the only one that can really do this. its impressive to say the least.
I love this app. It is versatile, offers more options and customizations that any of the other banner apps and their support is awesome!
Hi Stephanie,
I just wanted to thank you for sharing this review, we truly appreciate it! :)
I'm very glad that you like our app and also that you were satisfied with our live support.
Please contact us again anytime in the future if you have questions or perhaps need advice regarding your active campaign.
I wish you all the best for the coming year! <3
Kind regards,
Anna from OptiMonk
A very useful and easy-to-use app.
Super helpful and knowledgeable customer support team.
Highly recommended! Hamvay-Láng
Goose down bedding
www.hamvay-lang.com
Dear Miklós,
Thank you so much for your kind review, I'm really happy that you were satisfied with my support. It's always a pleasure to speak to Hungarian clients ;)
I wish you a lot of success with our app, and please feel free to get back to us via chat if you need help in the future.
Anna from OptiMonk
Great app! Ran into a small user based error and Emil was very helpful in helping me get it resolved. Awesome app and awesome support!
Hey there,
Thank you for your positive feedback regarding our service. It means a lot to us to hear that we are meeting the needs of our customers and providing a great experience.
It's always gratifying to hear that our efforts are appreciated. Your feedback serves as a great motivator for us to continue to improve and enhance our offerings.
Please don't hesitate to contact us if you need any further assistance or have any feedback to share.
Best regards,
Emil from OptiMonk