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Amazing customer support, available at all times and very understanding and cooperative. Recommend 10/10!
Hi Antonio,
We were very happy to assist you, please feel free to reach out anytime in the future. We wish you the best of luck with your popups! :)
Anna & Sara from the OptiMonk Support Team
Excellent Support from Emil as always! Quick and efficient! System is easy to use, great solution for simple setup and plug/play. Thanks AAAAA+++++
Hey there,
Thank you for your fantastic feedback! We're delighted to hear that we provided excellent support and that our system's quick setup and user-friendly design met your expectations. If you ever need further assistance or have more projects in mind, don't hesitate to reach out. Your satisfaction is our top priority! AAAAA+++++ to you as well! 🌟
Kind regards,
Emil from OptiMonk
I am a beginner so I installed 3 or 4 apps but I never used their whole functions. But this app is very easy. I strongly recommend. I think best shopify app ever
Hi,
I'm glad you find our app user-friendly!
We just released a total revamp on the editor to make it even easier for you, I hope you like it! :)
Also, if you'd be interested in participating in our UX Research to improve OptiMonk together, please send us an email at support@optimonk.com. We'd be very happy for your insights!
I wish you the best of luck with your business.
Kind Regards,
Anna from OptiMonk
I just started using it and it seems easy so far.I have created my first campaign to capture emails.Lets see how it goes.
Hey There,
A few days have passed since your review. I hope you had the time to discover OptiMonk even more and I hope you still like the app! :)
Please feel free to reach out to our Support Team if you have any questions or if you'd like us to help you optimize your campaign.
Have a great day,
Anna from OptiMonk
I'm relatively new to all of this (the Shopify universe, that is) but quite well-versed in all things web design & development related, and I can say without hesitation that OptiMonk outranks the others in its app category by a country mile. I tried at least four of the other top-rated pop-up apps, and OptiMonk blows them all out of the water, especially when considering the very logical and reasonable pricing plan. It is no easy task to design an app that offers both broad flexibility AND simple, intuitive usability. But that's exactly what OptiMonk has done. It is very impressive. Almost as impressive as their excellent and responsive Help Desk... Where can I invest?! Keep up the great work, guys
Hey there,
Thank you for leaving us a review! We're thrilled to hear that you've had such a positive experience with us. We appreciate your recognition of the effort we put into designing a product that combines both flexibility and user-friendliness.
If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Emil from OptiMonk
This app is amazing! The customer service is TO DIE FOR! I never had so much help, wow, they are really amazing! I'm not techy at all, they guided me and saw me through my campaigns! I'm really happy! Thank you
Hi Sandra,
Thank you so much for your amazing feedback! I can speak in the name of my team as well that we truly appreciate your kind words and it means the world for us. <3
Should you ever need assistance from the OptiMonk Team, we are here for you!
Best,
Tom
The tool set is awesome... way more functionality and customization than I expected... and customer support was super responsive!
Hi There,
Thank you so much for your kind words.
It is our greatest pleasure to work with customers like you :)
In case you have any questions, please don't hesitate to reach out to us!
Have a nice day and take care!
Best,
Tom from the OptiMonk Support Team
This is an absolutely essential app. I wonder how i missed it so long. I wish i discovered it long ago. The app is very advanced and well thought through. Customer service is great as well.
Hi Janhar,
Many thanks for your kind words, I really appreciate them! I'm glad you finally found our app and I wish you a lot of success with OptiMonk :)
Anna from the Support Team
So far, so good. Intuitive, inexpensive and good support (thanks Chris). Good templates to choose from and customization is relatively simple.
Hi,
Thank you very much for your kind review, it was an absolute pleasure assisting you with your OptiMonk campaigns and I wish you all the very best 😄
Do get back to us if you need help with anything else or just have a question in general :)
Kind Regards
Chris from OptiMonk Support!
it was easy to use and good support so i recommend this for everyone who has an online shop or something
Hi there,
Thank you so much for the review! It means a lot to our small team that you found our app easy to use and that you found our support helpful.
Thank you and have a lovely day!
Sara from OptiMonk