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Had a really good experience with this app. The interface is really intuitive and easy to use but the customer service was standout. We were having issues with proper integration (our fault, not theirs) and the team (Chris in particular!) helped every step of the way and went above and beyond give us some back end help to make the process smoother. Thank you!
Hi there,
Thank you very much for your kind review, it was a pleasure helping you with your integration issue. Also I am very happy that you are enjoying the OptiMonk app :)
As always if you need any help with anything or have any questions then please do let us know
Kind Regards
Chris
Great Service & Support. I have been using from past one month and it has started giving me results desired. Would encourage you to try Optimonk, it anyway comes with free trial without asking for any credit card info.
sehr gute app. sehr variabel. customer support super schnell und hilfsbereit. fünf sterne sind auf jeden fall berechtigt.
Hallo,
vielen Dank für Ihre freundlichen Worte, wir freuen uns sehr, dass Sie mit unserem Team zufrieden sind! :)
Wir wünschen Ihnen viel Erfolg mit OptiMonk!
Anna
Optimonk is an excellent solution if you are looking at converting customers who are about to leave the website without purchasing.
This app is incredibly easy to use and has so many great ideas I never would've thought of on my own!
We are happy to hear about your positive experience with OptiMonk. I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.
Easy navigation! I was able to easily navigate through the site step by step on the process to get my activation done.
Hi,
I'm glad that your first impressions about OptiMonk were so positive! We are working every day on making our app more user-friendly. :)
If you'll have any feedback about OptiMonk in the future, please feel free to send us an email to support@optimonk.com
We always appreciate the insights of our users! :)
Thank you very much once again.
Anna from OptiMonk
Great for new online stores. Easy to use and top notch user experience. Not disappointed with this new addition to my store.
Super easy to use, works exactly as advertised, excellent support, lots of helpful hints along the way, and the price is extremely reasonable. We moved from another platform which was charging close to 5 times more and delivering a lot less. We couldn't be happier with Optimonk.
User friendly so far, does exactly what I have asked and easily. Really like the branding from the get go and made using the app simple.
Hey there,
I'm really glad to see that you had great first impressions of our app! Please feel free to reach out to the Support Team if you need any help later on.
Thank you,
Anna
LOVE product but the Service is BEYOND!!! I'm a rookie so I so appreciate that they talk in our language and not as if we should know all these in and outs- they test everything and give you pointers to improve upon what you are using. I use the Trojan Email/SMS exit pop up- and I know I haven't even scratched the surface yet of what they can do for my store.
Hi Laura! Thanks again for the fantastic review! We're so glad you've been happy with our app so far, and we encourage you to explore all of our new features in the future. Our team is always happy to guide you through all the features. :) Zsofi from OptiMonk