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Really strong user interface and support team response rate. I've had excellent experience so far with the app
Hi Yishan! I'm really happy to see that you're enjoying our app so far and I was glad to support you. If you need any help in the future, don't hesitate to contact us! <3 Anna from OptiMonk
Looks very good, hoping to see great results from this Optimonk app.
easy to set up, with good instructions.
I added this app to try and improve my conversion rate. After clicking through a few pages I decided to give it a go. It is so easy!! After about 5 minutes I had a pop up box working. I contacted support for a little bit of help tweaking the pop up and Anna was more than happy to guide me with what I wanted. Highly recommended ... lets hope my offer works!!
Hi Joanne,
You're so lovely!! <3
Thank you so much for mentioning my name in your review, it honestly means a lot to me! :)
I hope that OptiMonk will be beneficial to you in the long run as well. If you need any campaign advice or assistance in the future, don't hesitate to contact us again.
Our team will be more than happy to help :)
I wish you a great weekend,
Anna
Emil was so helpful! We solved all problem, what I didn't know! I can only recommend them, Optimonk and Emil too!
Hey there,
Thank you for your feedback! We are glad to hear that we were able to assist you in solving your queries. It's great to know that you had a positive experience with Optimonk.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Kind regards,
Emil from OptiMonk
Great app and great customer support. We moved the store to a new Shopify store and the team helped us to set all the things up.
Hi there,
Thanks for taking the time to share your opinion about our support, I was very happy to assist you!
Please feel free to reach out to us if you need any further assistance.
Anna from OptiMonk Support
L'application est très utile et hyper personnalisable même en version gratuite. Je recommande à tous les détenteurs de sites!
Salut,
Merci beaucoup d'avoir pris le temps de laisser un avis sur notre candidature. Nous sommes ravis d'apprendre que vous l'avez trouvé utile et que les options de personnalisation ont répondu à vos besoins, même dans la version gratuite. Votre recommandation signifie beaucoup pour nous et nous vous remercions de votre soutien.
N'hésitez pas à nous contacter si vous avez besoin d'aide.
Bien à vous,
Emil d'OptiMonk
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Hey there,
Thank you so much for taking the time to leave a review of our application. We're thrilled to hear that you found it useful and that the customization options met your needs, even in the free version. Your recommendation means a lot to us and we're grateful for your support.
Feel free to reach out to us if you need any help.
Kind regards,
Emil from OptiMonk
Really impressed with the app, keep up the good work!!! Interface is very intuitive and easy to use.
Rudolf went above and beyond to help with the issue we had by providing many suggestions and video walkthrough help. Although we have still not been able to figure out the root cause of the issue, we have been able to find a workaround to it. Thank you Rudolf!
Amazing app! I love it and the support is really amazing and friendly, that is perfect! I would recommend this to anyone!
Hi There,
I'm so glad you were satisfied with my chat support, and thank you for your kind words!! :)
Feel free to reach out to us anytime if you need assistance or a smile.
I wish you a lot of success with your store!
Anna
We've been using the Optimonk app now for just over a month across all our sites. The team has been incredibly helpful in working with our needs, especially when it came to our bandwidth requirements.
This app has seen a definite increase in abandoned cart recoveries.
We're just looking to test out the email collection which if what we've seen on how the cart abandonment works, will prove very fruitful.
This is one APP every store should be taking advantage of using, no matter what your business size is.