Recenze (882)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 4 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
9. srpen 2023

Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly

The counselor's name was Sara

국산닷컴
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář OptiMonk odpověděl 7. září 2023

Hey there,

We're delighted to hear about your positive experience with our colleague Sara!

Thank you so much for taking the time to share your feedback with us. We greatly appreciate it.

We're thrilled to know that she was able to provide you with the guidance you needed to solve your problem quickly. Helping our clients is our top priority, and we're glad we could assist you effectively.

If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing our services, and we look forward to serving you again in the future.

Kind regards,
Your friends from OptiMonk

8. listopad 2023

Intuitive design and friendly support.

IconByDesign
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář OptiMonk odpověděl 13. listopad 2023

Hey there,

Thank you very much for sharing your feedback with us.

We are happy to hear that you've found the design of the OptiMonk app to be intuitive and user-friendly. It's been a great pleasure assisting you with your campaigns.

If you ever require further assistance, please feel free to reach out to us again.

Kind regards,
Emil from OptiMonk

12. červenec 2023

Conversion rates on several of the built-in campaigns are impressive and the customer service is top-notch. Emil helped me out and went above and beyond expectations! Highly recommended!

Gallagher Fragrances
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář OptiMonk odpověděl 24. červenec 2023

Hey there,

Thank you so much for your wonderful feedback!

We are delighted to hear that you are impressed with the conversion rates of our built-in campaigns. Our team takes great pride in delivering top-notch customer service, and it's fantastic to know that we went above and beyond to assist you.

Your recommendation means a lot to us, and we're committed to maintaining the highest level of service and performance. |

Should you have any more questions or require further assistance, please feel free to reach out anytime. We're here to help and look forward to serving you with excellence!

Kind regards,
Emil from OptiMonk

1. prosinec 2023

Appli bien faite, tout en anglais, ou en hongrois. Hot line reactive, choix vaste de pop up. Equipe sympa, formule gratuite de base suffisant pour un petit eshop...

MIAM REPUBLIQUE
Francie
Doba používání aplikace: Asi měsícem
Vývojář OptiMonk odpověděl 15. leden 2024

Hey There,

Thank you so much for your kind review, we are very happy that you find our app well-made! 😍

Let us know if you need anything,

Kind Regards,
OptiMonk Team
---
Salut,

Merci beaucoup pour votre aimable critique, nous sommes très heureux que vous trouviez notre application bien conçue !

Faites-nous savoir si vous avez besoin de quelque chose,

Cordialement,

Team OptiMonk

10. červenec 2023

I used to work for a competitor of theirs that makes Popups with great A/B testing. Our targeting was a little more sophisticated (I could cookie people at will, target popups based on those cookies, target by referral addresses and query parameters, etc)

That said, I'm kicking the tires on new solutions and when I reached out to their support for help, they were SO fast and friendly to solve my issue. I LOVE that Optimonk integrates directly with Shopify, that really helps a lot.

If there's one feature I'd love to see on Optimonk, it's targeting by query parameter!

RUDE TECH Guitar Effects
Spojené státy
Doba používání aplikace: 24 hodinami
Vývojář OptiMonk odpověděl 26. červenec 2023

Hey there,

Thank you for your positive feedback regarding our service.

It's always gratifying to hear that our efforts are appreciated. Your feedback is a great motivator for us to continue improving and enhancing our features.

It is also possible to target based on the query parameter.

If you need any help in the future, don't hesitate to contact us! <3

Sara from OptiMonk

15. srpen 2023

Great app. The exit popup is have very good results. Will try a Welcome popup. Customer Service by the team is top notch 10/10.

Hannah & Henry Apparel
Austrálie
Doba používání aplikace: 28 dny
Vývojář OptiMonk odpověděl 7. září 2023

Hey there,

Thank you so much for your fantastic review! We're happy to hear that you're enjoying our app and that the exit popup has been yielding great results for you.

If you ever have any questions or need assistance with anything, please don't hesitate to reach out.

Best regards,
OptiMonk Team

19. říjen 2023

Amazing app and what is even more amazing is the support: incredibly fast and helpful. Thanks!

Sandman Store
Německo
Doba používání aplikace: 20 dny
Vývojář OptiMonk odpověděl 30. říjen 2023

Hey there,

Thank you so much for your kind words! We're really glad that you're finding the app helpful. Our team is always here to support you whenever you need assistance. Your appreciation means a lot to us.

Kind regards,
Emil from OptiMonk

31. červenec 2023

I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend

Branches Of Me
Austrálie
Doba používání aplikace: 2 měsíci
Vývojář OptiMonk odpověděl 13. říjen 2023

Hi there,

It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app!

As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :)

Kind Regards
Chris

11. leden 2024

Sehr geduldiger support

Luminance Lift
Německo
Doba používání aplikace: Asi měsícem
Vývojář OptiMonk odpověděl 15. leden 2024

Hi There,

Thank you for your kind review, we're glad that you find our support helpful! :)
---
Hallo,

Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)

Kind Regards,

OptiMonk Team

4. září 2023

Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.

MANTOU.
Singapur
Doba používání aplikace: 6 dny
Vývojář OptiMonk odpověděl 7. září 2023

Hey there,

Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.

If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.

Thanks for choosing OptiMonk, and we look forward to serving you again!

Best regards,
Emil from OptiMonk