Recenze (914)
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Podle hodnocení
Super simple to use. I love that it recommends so much throughout the process. I'm looking forward to seeing results!
Hi There,
Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :)
Feel free to get in touch with us via chat or at support@optimonk.com if you need any advice regarding your campaigns!
I wish you a lot of success with OptiMonk!
Have a great day,
Anna from the OptiMonk Support Team
So easy to install and the support is quick, efficient and friendly. Thank. you team Optimonk.
Hey there,
Thank you for the dazzling review!
We're thrilled to hear that you found the installation process seamless and that our support team was able to assist you efficiently. Making things easy for our customers is something we've been working on throughout the years and we are endlessly happy to hear that it feels super user-friendly.
If you have any more questions or need further assistance, please don't hesitate to get in touch. Thank you for choosing Optimonk!
Kind regards,
Rudolf from OptiMonk
I just signed up and so far I like this app. It's very user friendly. However I don't like that I was forced to spend my time to give this feedback.
Hi Linda,
Thank you once again for sharing your honest opinion.
As I mentioned in our email conversation, I forwarded your feedback to the Growth Team and we're currently making changes to our review request process.
We never meant to push you in any way, and we're really sorry about the negative experience we caused.
Still, we are very happy that you like our app so far. If you have any questions in the future or perhaps need advice regarding how to optimize your campaigns, please feel free to reach out to us via chat or via email at support@optimonk.com
We'd be glad to assist you! :)
I wish you the best of luck with your business,
Anna from OptiMonk
Optimonk is easy to use, and has the most awesome customer service ever! Anna helped me with my issue and was resolved very quickly. Highly recommended!
Hi Kris! I'm Anna from OptiMonk :) Once again, thank you for leaving a review, I was very happy to chat with you today. I wish you all the best with OptiMonk <3 Anna
I would give it 10 stars if I could. It's just one of those apps that are very properly thought of and developed. The customer support responded to my questions super fast (within minutes) which I did not expect. There are also plenty of free resources within the app to learn from. Shoutout to Tom and Optimonk team for creating such a wonderful app!
Hi There,
It's Tom from OptiMonk.
Thank you for mentioning my name in your review, I'm very happy that you were satisfied with my assistance! :)
Feel free to get back to us anytime in the future, we'll be there for you.
Have a great week ahead,
Tom from OptiMonk
So easy to use and is a well-informed tool to help you pick what suits your business the best. I was helped by Zsofi and she was incredibly prompt and helpful!
Dear Maria,
Thank you so much for your kind review, I'm really happy that you were satisfied with the app and my support. :) I wish you a lot of success, and please feel free to get back to us via chat if you need help in the future.
Zsofi from OptiMonk
The application seems like it would be useful and maybe it could work well for some. I was hoping That visitors would receive a message when they tried to close the page without having checked out or filling out cart details, but when I tested it I was able to close a page. And when I tried to go back a page instead a pop up message appeared for less than a second. Probably the support would have tried to help. So I won’t say the application is bad or good, I don’t know. Might try again someday. Also, Support sends many welcome messages, maybe too many for some people’s taste.
Hi There,
Thank you for your honest feedback on our app.
I'm sorry that OptiMonk doesn't seem to be the perfect tool for you. Regarding the problems you've been facing, some of them could be solved by changing settings on the campaign appearance.
Our main goal is to provide a great onsite experience for each visitor, and I agree that it's important not to disturb them with too many messages, this is where targeting comes into play. :)
If you may reconsider your mind about trying out OptiMonk, please feel free to reach out to us via chat or at support@optimonk.com. We would be happy to offer you a free demo call.
Have a nice weekend,
Anna from OptiMonk
used a few of these type of apps but optimonk is by far the most feature rich and simple to use. Excellent support too.
Hi Shalini! I was happy to support you, thanks for sharing your opinion, it means a lot to our team. We always aim for the best quality assistance <3 I wish you good luck with your campaign. Anna from OptiMonk
Excellent support! The app itself works great and gets constantly updated with new templates and features.
Hey There,
Thank you for your kind words. :) We are so glad to hear that you are satisfied with our app and the support team.
If you need any assistance in the future, please don't hesitate to contact us again, we'll do our best to assist you!
Have a nice day,
Zsofi from OptiMonk
Chris was super quick to respond and help. I had some issues with embedding the app and was sorted in minutes!
Professional and the pop ups looks brilliant.
Thanks
Saloos Team
Dear Saloos Team,
We really appreciate your kind feedback, it means a lot to us :)
Thank you on behalf of Chris and the OptiMonk Team!
Best,
OptiMonk Team