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I've been using this app for a while. It was very easy to set up and the support is awesome if you have any issues. They will help you set up your campaigns and get you on your way. I had an issue and Sarah immediately responded before office hours went in and fixed an issue that I was having. I highly recommend this app.
Hey There,
Thank you so much for the kind words, me and my team really appreciate your opinion🙏
I'm glad I could help fix the issue.
Customer satisfaction holds the highest value for us, we hope to keep improving😊
Thank you again, have a lovely day!
Sarah
Why did'nt I have installed it before! This app is really making money for me, the support team is just really nice and helpful. I love it
Hi Damien,
I'm so glad to hear that you were satisfied with the support you received from my colleague, Peter! Thank you so much for sharing your opinion.
It's great that you found our app and I hope OptiMonk will be beneficial to you in the long run. Should you have any questions or need campaign advice for your new campaigns, please don't hesitate to contact our team again.
We'll be there for you! ;)
Have a great one,
Anna from OptiMonk
Great for specific popup for certian pages or products!
Got amazing and quick help from Tom in the chat!
Hi There,
Thank you so much for your kind words about my work and our application.
It is our greatest pleasure to work with customers like you :)
In case you have any questions, please don't hesitate to reach out to us!
Have a nice day and take care!
Best,
Tom
OptiMonk Team
Great, easy and fast. Ideal for me who just started, the application looks useful. The step by step to carry out the events suits me
Easy to navigate - user friendly. I just installed the free plan so cannot comment on its effectiveness yet.
Amazing help from Chris! fast responses and went the extra step to ensure my campaign was set up correctly.
Hi There,
Thank you so much for your kind review, and also thanks for mentioning my name, it honestly means a lot!!
I wish you all the best with your business and please let us know if you need help in the future.
Chris
Not only is the platform userfriendly and allows you to do a lot of things, but support is very fast and kind. Thank you for your help
Hey there,
Thank you very much for leaving us a review! We are glad to hear that you find the platform user-friendly and versatile. We always strive to provide fast and friendly support to our users.
If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!
Kind regards,
Emil from OptiMonk
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Super easy to use, great app and the customer service support is amazing. Lovely and very quick to respond. Totally recommend.
Hi Maxim,
I was very happy to chat with you today, thank you so much for taking the time to share a review about us. It means a lot to our hard-working team :)
Feel free to get back to me anytime for assistance and I wish you the best of luck with your campaigns.
Anna from OptiMonk
So far, I've been using Optimonk for a few weeks, and it's been relatively easy to set up and get going. I requested to remove the Optimonk branding even on my free account and they got back to me very quickly and without question or requiring me to upgrade to a paid account, they removed the branding from all my pop-ups and surveys. So far, I've had no issues with the app and customer service has been great. A little bit of a learning curve, but that's only because my tech skills aren't the greatest, but even still, it's fairly easy to set up and use. Great app, highly recommend!
Hey there,
Thank you so much for your positive review, it really does mean a lot to the OptiMonk team :)
I wish you a lot of success with your business and feel free to reach out to us anytime if you need any additional help with your campaigns or just have a general question about OptiMonk!
Kind Regards
Chris