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Awesome app. Even better support. Thanks Nicole!
I use this app to help me with email campaigns and I couldn't be happier! They reply extremely quick with any questions you have in order for your campaign to perform its best. Will definitely be using Optimonk to continue to build my store!
Hi,
Thank you very much for your kind review :) It was a pleasure helping you with your account.
If you have any other questions or need help with anything else just let us know and we will be more than happy to assist you.
I wish you all the best with your campaigns :)
Kind Regards
Chris
Thank you very much for your kind and detailed guidance. I was able to solve the problem quickly
The counselor's name was Sara
Hey there,
We're delighted to hear about your positive experience with our colleague Sara!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate it.
We're thrilled to know that she was able to provide you with the guidance you needed to solve your problem quickly. Helping our clients is our top priority, and we're glad we could assist you effectively.
If you ever require further assistance or have any more questions in the future, please don't hesitate to reach out. We're here to help. Thanks again for choosing our services, and we look forward to serving you again in the future.
Kind regards,
Your friends from OptiMonk
Great System to pop ups! Super Lovely and easy to use.
First days using the app and so far it has met my expectations! Great chat support! Anna has helped me throughout the set up! =)
Hi Oriana,
I'm so glad that you mentioned my name in your review, thank you so much! I was delighted to e-meet you and I hope to speak again in the future.
I wish you a lot of success with the app <3
Anna
We've been using this app to create cross-sells and up-sells which are quite complex within our industry and this is the only app we've found which has been able to manage this.
We're also looking at utilising the app to offer bespoke messaging to new / returning users to the site, which currently we're not able to manage.
I've not needed much help from the support team but anything which has been needed has been responded to quickly and answered efficiently.
Very good and fast customer service. I spoke with Chris, and he helped me in a matter of seconds. My problem was resolve fast!
Hi there,
Thank you so much for your kind review, it means a lot to the team and I :)
It was an absolute pleasure helping you today with your campaigns
Do get back to us if you need help with anything else
Kind Regards
Chris from OptiMonk support
The customer service is very helpful and everything is nicely customizable! Thanks again for your help!
Hi Fábian! Thank you for your review! :) I'm glad we could help you and that you are satisfied with our app. Please feel free to get back to us if you have any questions in the future! :)
Best,
Zsófi
Probably the best solution for popups on the market. Easy to use interface, nice popup templates, great support.
Hi David,
Anna from OptiMonk Support is here :)
Thank you so much for your nice review, I was delighted to chat with you today. I wish you the best of luck launching OptiMonk on the other store.
Feel free to reach out to us anytime for assistance.
Have a great one,
Anna
Amazing app. So professional and clean looking pop-ups unlike some of the other spammy stuff from other apps that I had to uninstall from my store.
I also love the settings - you can configure just about everything in this app. Truly great stuff and so glad it was recommended to me.