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Encountered some issues but this was quickly resolved by their customer support. Emil helped troubleshoot end to end till the app was successfully launched. Super impressed.
Hey there,
Thank you for sharing your experience with us! We're pleased to hear that we were able to assist you promptly and effectively in resolving the issues you encountered.
If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help.
Thanks for choosing OptiMonk, and we look forward to serving you again!
Best regards,
Emil from OptiMonk
Amazing app to have on your Shopify store. Haven't seen an easier setup anywhere and the live chat is extremely useful. Instant answers and help with any questions I had.
Hi there,
Thank you so much for your kind review, I am delighted that you have had a positive experience using the app as well as the support you received from the Support team :)
If you need assistance with your campaign or just have a general question, reach out to us and we will be more than happy to help!
I wish you all the best with your OptiMonk campaigns and have a lovely weekend ahead
Kind Regards
Chris
it works great plus its customer service is up to the mark. I definitely enjoy my experience on this shopify app.
Hey there,
We are delighted to hear that you're having a fantastic experience with the OptiMonk app! Enjoying a seamless and positive experience is definitely a great indicator and motivator for our team.
Thank you once again for your positive feedback. Please let us know if you require any further assistance.
Kind regards,
Emil from OptiMonk
Really helpful support and graphics. The options to create campaigns are amazing and so is the support team . thanks a lot
Hi There,
It's great to have you with us! I am happy to hear about your positive experience with us!
Thank you for your kind compliments in the name of the entire team. We're working hard to make all of our users satisfied with the product and our services as well.
Wishing you all the best,
Sara from OptiMonk
Fantastic customer support and UX design!
Hey there,
Your words made our day brighter than a rainbow on a sunny day. We're thrilled you're loving our customer support and UX design. If you need anything else, just give us a shout! We'll keep the good vibes coming your way!
Kind regards,
Emil from OptiMonk
Sehr geduldiger support
Hi There,
Thank you for your kind review, we're glad that you find our support helpful! :)
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Hallo,
Vielen Dank für Ihre freundliche Bewertung. Wir freuen uns, dass Sie unsere Unterstützung hilfreich finden! :)
Kind Regards,
OptiMonk Team
moved from privvy to optimonk & very happy! templates are much more stylish, easy to edit and easy to customize from mobile to desktop! Had an issue with API integration with klaviyo and customer service was amazing. 5 stars!
Hey there,
We're absolutely over the moon to hear about your positive experience with OptiMonk.
We're delighted to hear that you find our templates super stylish, user-friendly and highly customizable.
Third-party email and SMS integrations are certainly an essential part of many businesses, and it's great to know that we've managed to help you accomplish that goal as well.
If you ever want to chat about anything – from campaign design to personalization ideas – we're here, always ready for a friendly chat.
Thank you for choosing Optimonk and being the awesome person that you are!
Kind regards,
OptiMonk Team
Really lovely customer service, assisted me with setting up a few things and just prompt reply. Also enabled some other feature for us without even requesting it. Super happy with both Rudolf and Ati. Highly recommend using this app if you are new to this sort of thing.
Hey there,
Thank you for your kind words! We're delighted to hear that our team could assist you effectively. We always aim to go the extra mile for our customers. We appreciate your recommendation and are here to support you every step of the way!
Best regards,
Ati and Rudolf from OptiMonk
Wonderfully designed app suits all my needs and support is top tier!
Hey there,
We're over the moon to hear that! We put a lot of heart into the design, and we are all smiles knowing we've made your experience top-notch. Thanks for being a part of OptiMonk!
If you require any help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
Tremendous support by Chris and the best popup app I could have found!
Hey there,
It's Chris here, just wanted to thank you for your kind review and it was a pleasure assisting you with your campaign :)
We are here at your disposal whenever you need further assistance in the future or just have a general question about the OptiMonk app!
I wish you all the best with your OptiMonk campaigns and business adventures.
Best Regards,
Chris
OptiMonk Support