Geolocation ‑ Orbe

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

Fantastic app that solves an important problem in a simple way. The Orbe product is using best practices with Shopify Markets, making it easy for global brands to improve their user experience. Highly recommend.

From the beginning, ORBE has been involved in solving the problems we had, in a multi-store scenario, they have been able to successfully solve the particular cases we had, providing a complete user experience to our customers.
The best geolocation app with excellent personalized service.

Perfect for connecting my primary store and my expansion store. Works really well and has a great team behind the app which have helped solve any issues.

The best geolocation app in the entire Shopify app store. It works flawlessly with Shopify Markets and has flawless support (thanks Luis for your support). I wish there were more applications like this and such support in this place.

We've had a great experience with this app! The customer support team is friendly and super helpful. The app works perfectly for our needs, and the documentation is easy to follow. Overall, it's a stellar app with fantastic support.

Luis from the support team has been great in advising on setup and implementation! Simple app and a well-made integration. Would recommend to any merchants looking to build an expansion store.

The solution that never existed for Shopify store! Unparalleled service.
I hope you develop more apps so we can have the pleasure of dealing with you more! Thank you!

Definitely the best Shopify Geolocation app. We highly recommend this app. Its Klaviyo integration helps to improve customer segmentation. The app embed block inside the theme editor includes several customisation options, which makes it easy to match the app widget with our store branding. The option to blur out pricing unless the customer selects the shipping destination is a crucial feature for us since we have set different prices for certain products based on their country. This feature should prevent customer tickets regarding different prices for the same product on our store.

We were recommended this app by a merchant growth specialist at Shopify and it is a great app for redirecting customers between connected websites. The tutorials of setting up the app are clear and easy to follow. Any questions we had were answered super quickly - thank you Luis for being so friendly and helpful!!