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While the quality of KakaClo's dropshipping items can vary, their partnership with high-quality suppliers means I'm getting the best value for the price. This has significantly increased my margins.
We understand the challenges of dropshipping and are committed to resolving any issues promptly. Your satisfaction is important to us, and we're grateful for your continued trust and support.
Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been both benefits and drawbacks. We're glad that our impressive product range and US warehouse have provided faster delivery times that your customers appreciate. However, we apologize for any inconsistencies in product quality and understand your desire for more high-end options. We're constantly working to improve our offerings. We're pleased to hear that our dropshipping model has brought convenience and efficiency to your operations. We value your partnership and will continue to work on enhancing your experience. Thank you for considering us a good partner for your online store.
Very disappointed with their service. Most of the time your oder been delay or missing. Very hard to get someone for help. You have to watch all the time if your oder has been shipped or fulfilled. I wouldn’t recommend to anyone. It’s a big headache experience.
Dear Night Strings,
Thank you for your feedback. We understand that you have had some concerns regarding our service, and we sincerely apologize for any inconvenience caused. We have thoroughly reviewed your account and the details of your orders.
Upon investigation, we found that all 4 of your orders in 2024 were shipped within the specified time frame. However, we acknowledge that one of the packages was unfortunately lost during transit. We want to assure you that we took immediate action to rectify the situation by arranging a replacement for you.
Please keep in mind that when you selected standard shipping, it does entail a slightly longer transit time. We understand that tracking information not updating can be frustrating. As soon as we were made aware of the issue, we proactively contacted the shipping carrier and the United States Postal Service to expedite the retrieval of your package. We are pleased to inform you that the package has now arrived in the United States, cleared customs, and the tracking information has been updated. The USPS will commence delivery of your package this week.
Regarding customer support, we want to clarify that we responded to your messages via WhatsApp, live chat, and email within 24 hours of receiving them. We strive to provide timely assistance, and we apologize if there were any delays or inconvenience during our communication. We want to assure you that we are committed to resolving any issues and providing the necessary support.
We kindly request you to reconsider your negative feedback based on the measures we have taken to address your concerns. If you have any further questions or require further assistance, please do not hesitate to contact us promptly at support@kakaclo.com. We truly value your satisfaction and are here to help. Thank you for your understanding.
KakaClo support team
I've been working with KakaClo for a while now, and I've noticed a mix of ups and downs. The selection they offer is pretty extensive, which is great for keeping my online store stocked with a variety of styles. However, I've encountered a few products that weren't up to the mark, which was disappointing, but I guess that's part of dealing with a wide range. Their US warehouse really does make a difference in shipping times, which my customers appreciate. I've had to reach out to customer service a few times, and while they're generally helpful, response times can vary. It's not perfect, but for the price and convenience, it's a solid option for my business needs.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been ups and downs. We're glad that our extensive selection has helped keep your online store stocked with a variety of styles, although we apologize for any products that didn't meet your expectations. We're pleased to hear that our US warehouse has made a difference in shipping times, and we appreciate your understanding regarding response times from customer service. We value your business and will continue to work on improving our services.
KakaClo's extensive product variety and competitive pricing make it an essential partner for my wholesale business. It's a dependable source for trendy, affordable clothing items that resonate with my customers.
We're pleased to be considered an essential partner for your wholesale business. Our aim is to offer extensive product variety and competitive pricing to provide trendy, affordable clothing that resonates with your customers.
KakaClo's interface is refreshingly simple, making it a breeze to navigate. Whether I'm stocking up my store or checking out, there's no fuss or confusion. It's a relief to find an e-commerce platform that values ease of use.
Thank you for your kind words! We're thrilled to hear that you find KakaClo's interface refreshingly simple and easy to navigate. We designed it with the goal of ensuring a seamless experience for our users, whether they're stocking up their store or checking out. Your satisfaction is our top priority, and we appreciate your support!
The process of locating specific items on KakaClo can be quite a chore, with their categorization lacking accuracy and the search results often missing the mark. But I’ve learned to bypass this issue by heading straight to their New Arrivals, where I find the latest styles without the hassle. What's more, their 24/7 live customer support is impressive; having access to real people anytime I need help is a refreshing change from the usual automated responses. These features make sticking with KakaClo worth it despite the initial hurdles.
Thank you for your feedback. We apologize for any difficulties you've faced with locating specific items on KakaClo's website. We understand the importance of improving our categorization and search functionality to provide a more accurate and streamlined experience. We're delighted to hear that you've found a workaround by checking out the New Arrivals section. Additionally, we're thrilled that our 24/7 live customer support has made a positive impression. Offering access to real people whenever you need assistance is something we prioritize. Your feedback is valuable, and we appreciate your continued support. If you have any more suggestions or questions, please feel free to share them with us.
I have had a good experience so far. I love how stylish their clothes are and customer service is always on point. I wish they made more life videos so that we know the quality we can expect our customers to receive. It would be nice to see more presence on social media.
Thank you for sharing your positive experience with KakaClo! We're glad to hear that you love the stylish clothes and that our customer service has been on point for you. We appreciate your feedback regarding the desire for more life videos showcasing the product quality. We understand the importance of transparency, and we'll take your suggestion into consideration to provide more visual representations of our products. We also appreciate your suggestion to increase our presence on social media, and we'll work on enhancing our engagement in that area. Thank you for your valuable input, and we're here to support your continued satisfaction with our services.
While KakaClo provides the convenience of a US warehouse, I've found the variety and restock rate lacking, which is disappointing. Most products still ship from China. On a positive note, their Chinese warehouse is on the ball, offering close to 100 new styles daily, which keeps my offerings fresh. Plus, the shipping from China is much quicker than anticipated, taking just about 7-10 days to get to the US, which pleasantly surprised me.
While KakaClo's US warehouse offers convenience, the variety and restock rate may disappoint, as most products still ship from China. However, the Chinese warehouse shines, adding nearly 100 new styles daily, ensuring fresh offerings. Surprisingly, shipping from China to the US takes just 7-10 days, exceeding expectations.
KakaClo's New Arrival section is like a breath of fresh air when I'm too tired to sift through endless product lists. It's a real time-saver, and I'm grateful for how quickly they update their inventory. However, I've noticed their products sometimes lack top-notch quality, which can be a downside.
We appreciate your positive feedback on our New Arrival section and commitment to updating our inventory promptly. While we strive to provide convenience, we understand concerns about product quality. Your feedback is invaluable as we continuously work to enhance our offerings. Thank you for choosing KakaClo and sharing your experience.