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Easy to use, lots of good stuff to choose from. The customer service is very responsive and knowledgeable.
Thank you for your positive feedback! We strive to provide a user-friendly experience and excellent customer service.
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I've contacted many suppliers before KakaClo, it takes a lot of time to communicate with different suppliers and there is alwasys a delay to respond. I'm not a full-time clothing seller, so time is tight. And I tried CJ and Alibaba, I also spent time on searching and communicating. Then 2 month ago, I found KakaClo, ther is a plenty of clothes to choose from and it's integrated with Shopify, I just connect my store and list clothes to my store easily, I used to list products one by one, but now it ALLOWS me to upload clothes in bulk. Meantime, the pictures of products are nice to promote, my ads work really well with these pics. It saves a plenty of time for me, and, chatting with Seven is really a joyful experience, she is patient and supportive. Love KakaClo, though it's not perfect, it matches well with my demand, hope it better for all of us.
Thank you for sharing your experience with us! We understand how time-consuming it can be to communicate with multiple suppliers, especially when there are delays in responses. We're glad to hear that KakaClo has made the process much more efficient for you by offering a wide selection of clothes and integrating seamlessly with Shopify. The bulk upload feature and high-quality product images have also been beneficial for your store and advertising efforts. We appreciate your kind words about your experience with Seven, and we'll strive to continue providing patient and supportive customer service. Your feedback is valuable to us, and we'll work towards making KakaClo even better. Thank you for your support, and if you have any further suggestions or need any assistance, please don't hesitate to let us know.
I used this app to help my drop shipping store and it
I used this app to help my drop shipping store and it helped me a lot. It makes my sourcing and shipping easy. They answer your questions as soon as possible. I am glad I chose this App. Amazing app.
Thank you for your wonderful review! We're delighted to hear that our app has been instrumental in helping your dropshipping store. It's great to know that it has made your sourcing and shipping processes easy and efficient. We're pleased that our team has been prompt in answering your questions and providing the support you need. We appreciate your choice in using our app, and your kind words mean a lot to us. If you have any further questions or need any more assistance, please feel free to reach out. Thank you for your support!
I have been using KakaClo Dropshipping for about one month and it has been a pretty good experience. Every representative that I have communicated with has been very patient and helpful. Keep up the good work!
Thank you for sharing your positive experience with KakaClo Dropshipping! We're thrilled to hear that you've had a good experience with our platform. We're glad to know that our representatives have been patient and helpful in assisting you. We appreciate your kind words and encouragement. Rest assured, we'll continue working hard to maintain the high level of service and support you've come to expect from us. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing KakaClo!
KakaClo has been seamlessly simple so far. Leo was so helpful in our chat! The chat is a great feature and very user friendly!
Thank you for your positive feedback! We're glad that KakaClo has been seamlessly simple for you. Leo provided helpful assistance in the chat, and we're pleased that you found it user-friendly. We appreciate your support!
I will not recommend using this company for dropshipping. 3 out of 3 orders were cancelled because, even though the system showed the items were in stock, they were out of stock. And they took approx. a week everytime to communicate that the items are out of stock, should they cancel the order for you. It seems they DO not have a system in place to synchronize the inventory. 2 out of 3 refunds were provided swiftly, which is fine. Customer support is good I would say, but all comes down to the service they offer - which I did not have a positive experience so far. It's me who lost 3 customers because of kakaclo, the customers which will not come back. And I ended up loosing money on advertisements to acquire these customers in first place. I had added 1600 + products which now are in the process of being removed. Many were already ranking in google, and now I have to add 301 to each of them to avoid 404 errors. There are many professional players in the market and I was already quite happy and satisfied with one another (a young, 2 years old dropshipping company) dropshipper - 50+ orders, ZERO problems. The only reason why I chose kakaclo is because they offer international shipping, while the other company did not - they are focused on USA market only. But what's the use of utilizing the so called "benefits" of kakaclo if they can't even provide the service they say they are good at?
Dear Madsbay,
Thank you for sharing your concerns. We apologize for the inconvenience caused by the out-of-stock items and the delayed order processing. We are actively working to improve our inventory management to ensure accurate stock information and expedite order fulfillment.
Inventory and Shipping Delays: Waiting for several days only to find out an item is out of stock is unacceptable, and the delays you've faced, especially after opting for express shipping, are not in line with the service standards we aspire to. For a more streamlined experience in terms of shipping and inventory accuracy, we recommend choosing products labeled as "Premium" and "Express". There're some products in USA warehouse in Express category. These product categories are designed to provide more timely delivery and maintain accurate inventory control.
Your feedback is valuable to us, and we appreciate your understanding. Please reach out to our customer support team for any further assistance.
Best regards,
Nick
I absolutely love the way you were able to fix the problems I was having with my store.
Lina, you are Awesome thank you so VERY MUCH!
We're thrilled to hear that we were able to resolve the issues you were facing with your store! Lina is indeed awesome, and we're grateful for her efforts in assisting you. Thank you for your kind words and appreciation!
This app is great. I love KaKaClo. I am so glad that I was introduced to it and it has been so useful for my store
We're thrilled to hear that you're enjoying KaKaClo! We're glad it's been useful for your store. Thank you for your support!
I wanted to get an update on my dropshipping orders and without hesitation Nick went and checked on my orders for me to see if he could see anything different. However sometimes the order does not update correctly on my end. I wanted to thank him for his help and showing up for work.
It's great to hear that Nick provided you with excellent customer service! He promptly checked on your dropshipping orders, even considering possible discrepancies in updates. We appreciate his dedication and thank him for his assistance.
I needed to check on a few orders that weren't showing tracking. Nancy was able to assist me super fast and provide me tracking and let me know there was an error in the system. Super fast response!
We're glad to hear that Nancy provided you with prompt assistance regarding your orders. Her ability to quickly provide tracking information and identify system errors is commendable. We appreciate your feedback on her super-fast response time!