Kakaclo ‑Clothing Dropshipping , Počet recenzí: 230
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I had some problems understanding how the whole process worked, but their assistant Caroline from customer support really helped me out.
Thank you for sharing your experience! We apologize for the initial difficulty you had in understanding the process, but we're glad to hear that Caroline from our customer support was able to help you out. Our team is dedicated to providing clear explanations and assistance to ensure a smooth experience for our customers. We appreciate your feedback and value your satisfaction. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to help you every step of the way!
I had issues with my website and adding items to my store but thanks to Kakaclo She was right on top of it and helped me get it situated right away. She was on top of it instantly and got everything working for me and timely manner!
Thank you for sharing your experience! We're thrilled that Kakaclo promptly assisted you with the issues on your website and adding items to your store. It's great to hear that she was on top of it instantly and resolved everything in a timely manner. We appreciate your feedback!
When things hit a snag, KakaClo's got your back. Their post-sale service is like having a reliable friend who always comes through in a pinch. Whether it's a shipping delay or a product hiccup, they're quick to jump in and make things right. With KakaClo, you can count on smooth sailing even when the waters get rough.
Exceptional service! KakaClo handled my orders seamlessly, keeping me informed throughout. The surprise 5% discount on a product fee was a pleasant bonus. Efficient, reliable, and highly recommended! Special thanks to Nick for their outstanding support!
Thank you for sharing your positive experience with our customer service representative! We're glad to hear that he was able to assist you promptly and effectively in resolving the issue. We value your feedback and are committed to providing excellent customer service.
At first I had some trouble figuring out how to set my pricing rules however the support agent Caroline was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help！
Thank you for your positive feedback! We're glad to hear that you're satisfied with our products, fast support, and find our platform great for starting your dropshipping business. We strive to provide good quality products and efficient support to help you succeed in your venture. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us as your partner!
I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.
Thank you for your kind words! We strive for proactive and efficient customer service at KakaClo. We promptly address any issues and provide quick compensation. While occasional discrepancies may occur, we are committed to rectifying them promptly. Your commendation is truly appreciated.
Very good app and very good support, especially from Nick: nice, quick and efficient.
Thank you for your positive review! We're delighted to hear that you find our app and support to be excellent. We appreciate your kind words about Nick, and we're glad he provided nice, quick, and efficient assistance. Your satisfaction is important to us!
Not too long ago, I began my journey with KakaClo, and I encountered some difficulties with managing orders. Thankfully, I reached out to Nancy for assistance, and she graciously came to my aid. I am incredibly thankful to her because without her guidance, I would have been unable to navigate the intricacies of order operations. I express my heartfelt gratitude to Nancy for her invaluable support.
We're grateful for your kind words and thrilled to hear that Nancy provided invaluable support in managing your orders. It's wonderful to have team members like Nancy who go above and beyond to assist our customers. We'll make sure to share your heartfelt gratitude with her. Thank you for choosing KakaClo, and we're here to help you every step of the way on your journey.
For a free app that doesn't charge you a monthly fee I would say that it is pretty good. I would also like to give a big shout out to my agent Leo who helped solve all my problems. At first it was hard to communicate because I am in a different time zone, but once I worked out the zone difference, the communication process was smooth and they reply super fast. Thank again Leo.
We appreciate your feedback! We're glad to hear that you find our free app useful and that Leo provided you with excellent support. We understand the challenges of different time zones, and we're pleased that communication was smooth and efficient. Thank you for acknowledging Leo's efforts, and we'll be sure to pass along your appreciation.
One major drawback of KakaClo is their inconsistent inventory syncing. There have been instances where my customers placed orders for items that were supposedly in stock, only to be informed later by KakaClo that the items were unavailable. It's frustrating and reflects poorly on their inventory management.
We appreciate your feedback and apologize for any inconvenience caused by inventory discrepancies. Ensuring accurate inventory management is a priority for us, and we're actively working to improve our syncing process to prevent such occurrences in the future. Your insight helps us enhance our services, and we're committed to bettering your experience with KakaClo.