Avaliações (415)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
27 de novembro de 2023

We focus on custom products. We have made clothes here that align with our requirements at a reasonable cost. The customer service is quick to respond and detailed and meticulous in their day-to-day.

Chicable
Estados Unidos
8 months usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 10 de janeiro de 2024

We're glad to hear that we've been able to meet your custom product needs at a reasonable cost. Our customer service team strives to provide quick, detailed, and meticulous support. Thank you for your positive feedback and for choosing us for your clothing requirements!

18 de abril de 2024

KakaClo sets the bar high with their after-sales service. They don't mess around when it comes to addressing issues. Whether it's a quality issue, a shipping hiccup, or a sizing problem, they're on it. Unlike some other platforms that make you jump through hoops to get compensation, KakaClo takes ownership and makes things right promptly. It's a level of customer care that earns my loyalty.

Drops Point
Paquistão
7 days usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 20 de abril de 2024

Thank you for your kind words! We're committed to addressing any issues promptly and providing exceptional customer care. Your loyalty is greatly appreciated.

6 de fevereiro de 2024

I had trouble processing my first order and chatted with Nick who was exceedingly helpful and walked me through the whole process. He added screenshots and tutorial links. Great first experience!

Shopmax
Estados Unidos
2 months usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 12 de março de 2024

Thank you for sharing your first experience with us! We apologize for the trouble you faced while processing your first order, but we're glad to hear that Nick was exceedingly helpful in resolving the issue. Providing step-by-step guidance, screenshots, and tutorial links is part of our commitment to excellent customer service. We're thrilled that Nick was able to assist you effectively and ensure a great first experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help you succeed!

26 de março de 2024

When it comes to after-sales support, KakaClo truly shines. I've encountered instances where the quality of the received items didn't meet expectations, or there were logistical delays. However, what impressed me the most was KakaClo's willingness to address these issues head-on. Unlike other platforms where negotiations drag on endlessly, KakaClo takes responsibility and offers appropriate compensation without hesitation. It's this level of accountability that earns my trust as a seller.

The Bulqan Store
Paquistão
28 days usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 29 de março de 2024

Thank you for your glowing feedback! We understand that issues can arise, and we appreciate your recognition of our commitment to resolving them swiftly. At KakaClo, we believe in taking ownership and providing prompt solutions. Your trust is invaluable to us, and we're always ready to go the extra mile to ensure your satisfaction as a seller. We value your partnership and look forward to continuing to exceed your expectations in after-sales support.

28 de março de 2024

I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.

BlackAmazon
Reino Unido
3 months usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 10 de abril de 2024

Thank you for your kind words! We strive for proactive and efficient customer service at KakaClo. We promptly address any issues and provide quick compensation. While occasional discrepancies may occur, we are committed to rectifying them promptly. Your commendation is truly appreciated.

22 de fevereiro de 2024

KakaClo has revolutionized how I approach my online store. Their vast selection of over a million SKUs keeps my inventory fresh and exciting daily. The automatic order placement and tracking information update is a lifesaver. It's like they've thought of everything a growing business could need. Highly recommend!

Shopify Gulf
Paquistão
2 months usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 12 de março de 2024

Thank you for your glowing review! We're thrilled to hear that KakaClo has revolutionized your approach to your online store. Our vast selection of over a million SKUs aims to keep your inventory fresh and exciting every day. We're glad that our automatic order placement and tracking information update have been helpful for you. We strive to anticipate the needs of growing businesses, and we appreciate your recommendation. Thank you for choosing KakaClo, and we're here to support your continued success!

12 de fevereiro de 2024

Amazing app, very useful for dropshippers, Customer support always available to help even during weekends. fast shipping, cheap price.Highly Recommend!

Black Horse Shilajit
Reino Unido
2 months usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 12 de março de 2024

Thank you for your fantastic review! We're thrilled to hear that you find our app amazing and useful for your dropshipping needs. We take pride in providing excellent customer support and ensuring assistance is available even during weekends. Fast shipping and affordable prices are key aspects of our service, and we're glad they have met your expectations. We appreciate your recommendation and value your partnership. If you have any further questions or need assistance, please feel free to reach out. We're here to support your success!

2 de abril de 2024

KakaClo's platform? It's like a breath of fresh air. No fancy jargon or confusing menus here. It's just plain simple. Easy to find what you need, easy to manage orders. Whether you're a tech whiz or just starting out, KakaClo's got your back. No headaches, no hassle. Just smooth sailing all the way.

Il mio negozio
Itália
16 days usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 10 de abril de 2024

Wow, thank you for the glowing review! We're thrilled to hear that KakaClo's platform resonates with you. We've put a lot of effort into keeping things simple and intuitive, so it's great to know that you find it easy to navigate and manage your orders. Whether you're a seasoned pro or new to the game, we're here to support you every step of the way.

27 de fevereiro de 2024

I've had a mixed but generally positive experience with KakaClo. The selection from the US warehouse hasn't been as extensive as I hoped, leading to some limitations in my inventory choices. Yet, the dynamic updates from the Chinese warehouse more than make up for it, offering a diverse range of styles that keeps my store on-trend. Additionally, the shipping times from China have been impressively quick, which has helped maintain customer satisfaction. While there's room for improvement, KakaClo has overall been a valuable partner for my business.

Really Eneterprises
Estados Unidos
About 2 months usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 12 de março de 2024

Thank you for your feedback. We appreciate your comments and understand your concerns about the selection from the US warehouse. We're continuously working to expand our local inventory. However, we're glad to hear that the dynamic updates from our Chinese warehouse have been beneficial, providing a diverse range of styles to keep your store on-trend. We're also delighted that our quick shipping times from China have contributed to customer satisfaction. We value your partnership and will strive to improve our services further.

10 de janeiro de 2024

For a free app that doesn't charge you a monthly fee I would say that it is pretty good. I would also like to give a big shout out to my agent Leo who helped solve all my problems. At first it was hard to communicate because I am in a different time zone, but once I worked out the zone difference, the communication process was smooth and they reply super fast. Thank again Leo.

Top Choice Gadget
Estados Unidos
12 days usando a aplicação
Questão respondida por KakaClo Technology Co., Ltd. 17 de janeiro de 2024

We appreciate your feedback! We're glad to hear that you find our free app useful and that Leo provided you with excellent support. We understand the challenges of different time zones, and we're pleased that communication was smooth and efficient. Thank you for acknowledging Leo's efforts, and we'll be sure to pass along your appreciation.