Kakaclo ‑Clothing Dropshipping

Kakaclo ‑Clothing Dropshipping

Prezzo: gratis
Valutazione (4,6)
Recensioni

Elementi chiave

Popolare tra le attività come la tua
  • Con sede negli Stati Uniti

Informazioni sull’app

Lanciata

25 gennaio 2022

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Tik-Tok, Instagram, Facebook

Clothing B2B marketplace. Sourcing products from verified China & US suppliers.

KakaClo provides professional dropshipping and a customization service with its own factory and integrated supply chain. We have everything you need to build a growing business.

KakaClo provides professional dropshipping and a customization service with its own factory and integrated supply chain. We have everything you need to build a growing business. altro
  • US Warehouse: Keep inventory on hand in the US, ready to ship out to customers!
  • Hassle Free: Automatically place dropshipping orders and provide tracking info.
  • Various Styles: Over 1,000,000 SKUs are available and updated on a daily basis.

Funzionalità di Dropshipping

  • Prodotti vendibili: Abbigliamento e accessori
  • Sedi di approvvigionamento: Cina, Stati Uniti

231 recensioni

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 10% delle recensioni ha 1 stelle
4 maggio 2024

If I could give 0 stars I would. Very slow shipping and even slower processing time! Our customers kept asking for a refund when they delayed our orders for over a month. As a small business that just opened it's really hard to build a brand reputation. Kakaclo's shipping time is super slow. I had read several quality-related reviews before choosing to start dropshipping with them. But their quality is horrible. We had so many consecutive returns due to quality issues. All their product has thread sticking out of them (unfinished). Our customers received torn items and see-through fabric. This has greatly hurt our business's reputation. As a new business, you strive for quality over anything. Kakaclo does not provide anything, neither quality nor prompt shipping. We are very disappointed!

Cotton Candy
Canada
5 mesi di utilizzo dell’app
KakaClo Technology Co., Ltd. ha risposto 9 maggio 2024

Dear Cotton Candy,

I'm sorry to hear about your negative experience with our service. Your feedback is extremely valuable to us as we strive to improve our operations and customer satisfaction. We sincerely apologize for the delays in shipping and processing times, as well as the quality issues with the products you received. This is certainly not the level of service we aim to provide.

We understand the importance of building a strong brand reputation, especially for a new business like yours. Rest assured, we take these concerns seriously and are actively working to address them with our shipping and quality control processes. We appreciate your patience and understanding as we work to make things right.

We provide premium products with higher quality and faster processing time: https://www.kakaclo.com/content/album/premium
Also we have express products can be shipped within 24 hours: https://www.kakaclo.com/content/album/kakaclo-express-delivery

We apologize for the slower shipping times in April. There was continuous rainfall in our nearby cities throughout the month, with several days experiencing heavy downpours, which resulted in delays in shipping. If you would like faster delivery, we recommend opting for expedited shipping (currently available for the United States and Australia).

Please reach out to our customer support team so we can assist you further with any refunds or replacements needed for the affected orders. Your satisfaction is our top priority, and we are committed to resolving this situation to your satisfaction. Thank you for bringing these issues to our attention.

KakaClo support team
support@kakaclo.com

21 marzo 2024

While there may be some variability in the quality of products offered through KakaClo's dropshipping service, their partnership with high-quality suppliers ensures that I'm always getting the best value for my money. This has been particularly evident in the improved profit margins I've experienced since switching to KakaClo. Despite the occasional quality issue, the overall cost performance of their products remains unmatched, making it a worthwhile investment for my business. With KakaClo, I can confidently offer my customers high-quality products at competitive prices, ultimately driving increased sales and profitability.

New Way
Regno Unito
Circa 2 mesi di utilizzo dell’app
KakaClo Technology Co., Ltd. ha risposto 29 marzo 2024

Thank you for sharing your experience with KakaClo's dropshipping service. We appreciate your understanding of the variability in product quality and are glad to hear that our partnership with high-quality suppliers ensures you always receive the best value for your money. We understand that occasional quality issues can arise, and we apologize for any inconvenience caused. However, we're pleased that the overall cost performance of our products remains unmatched, contributing to improved profit margins for your business. Offering your customers high-quality products at competitive prices is indeed a worthwhile investment that can drive increased sales and profitability. Thank you for choosing KakaClo as your partner, and we're committed to continuously enhancing our product offerings and addressing any quality concerns.

15 aprile 2024

Very disappointed with their service. Most of the time your oder been delay or missing. Very hard to get someone for help. You have to watch all the time if your oder has been shipped or fulfilled. I wouldn’t recommend to anyone. It’s a big headache experience.

Night Strings
Australia
Oltre un anno di utilizzo dell’app
KakaClo Technology Co., Ltd. ha risposto 17 aprile 2024

Dear Night Strings,

Thank you for your feedback. We understand that you have had some concerns regarding our service, and we sincerely apologize for any inconvenience caused. We have thoroughly reviewed your account and the details of your orders.

Upon investigation, we found that all 4 of your orders in 2024 were shipped within the specified time frame. However, we acknowledge that one of the packages was unfortunately lost during transit. We want to assure you that we took immediate action to rectify the situation by arranging a replacement for you.

Please keep in mind that when you selected standard shipping, it does entail a slightly longer transit time. We understand that tracking information not updating can be frustrating. As soon as we were made aware of the issue, we proactively contacted the shipping carrier and the United States Postal Service to expedite the retrieval of your package. We are pleased to inform you that the package has now arrived in the United States, cleared customs, and the tracking information has been updated. The USPS will commence delivery of your package this week.

Regarding customer support, we want to clarify that we responded to your messages via WhatsApp, live chat, and email within 24 hours of receiving them. We strive to provide timely assistance, and we apologize if there were any delays or inconvenience during our communication. We want to assure you that we are committed to resolving any issues and providing the necessary support.

We kindly request you to reconsider your negative feedback based on the measures we have taken to address your concerns. If you have any further questions or require further assistance, please do not hesitate to contact us promptly at support@kakaclo.com. We truly value your satisfaction and are here to help. Thank you for your understanding.

KakaClo support team

23 aprile 2024

They have a good variety and selections of apparels however, they are so bad in maintaining business relationships. Products all the sudden out of stock, after orders are made already few days i get an email saying we are sorry, restocking 5 days delay! like why, this was not properly monitored and we were notified BEFORE our clients log their orders? Another terrible experience, their ongoing shipping delays. Barely, they deliver on time. Most if not all my orders from Kakaclo are delayed, logged in my shop with delayed fulfillment and my tracking for deliveries, always Kakaclo is way behind. Like why you guys are so bad in managing shipping? They say, we will give you 50% off shipping fee when orders are not shipped in 10 days! if they are delayed, you should waive the shipping fee altogether as we refund it all to our clients as courtesy. Not just that, I have to keep asking for the refund which by the way, i have not received yet. The 2 stats i'm giving is for the wide selections and prices. Shipping and customer service are by far not great and you guys need to seriously work on improving that.

Le Grand Chevalier
Stati Uniti
7 mesi di utilizzo dell’app
22 febbraio 2024

Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.

Oneways
Stati Uniti
Circa 2 mesi di utilizzo dell’app
KakaClo Technology Co., Ltd. ha risposto 12 marzo 2024

Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been both benefits and drawbacks. We're glad that our impressive product range and US warehouse have provided faster delivery times that your customers appreciate. However, we apologize for any inconsistencies in product quality and understand your desire for more high-end options. We're constantly working to improve our offerings. We're pleased to hear that our dropshipping model has brought convenience and efficiency to your operations. We value your partnership and will continue to work on enhancing your experience. Thank you for considering us a good partner for your online store.

Informazioni sull’app

Lanciata

25 gennaio 2022

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Tik-Tok, Instagram, Facebook

Sviluppata da KakaClo Technology Co., Ltd.

Informazioni su KakaClo Technology Co., Ltd.

Valutazione media: 4,6

Crea app per lo Shopify App Store da 2 anni

19H Maxgrand Plaza, No.3 Tai Yau Street, San Po Kong, Kowloon Hong Kong, 香港, GD, 999077, CN

Assistenza

Invia un messaggio

support@kakaclo.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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