Stellar Delivery Date & Pickup , Počet recenzí: 727

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 90 % hodnocení s 5 hvězdami
  • 6 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
27. únor 2018

I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.

Petaloom
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 11. duben 2019

Hi Pataloom,

We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.

Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!

Let us know your thoughts!

Thanks,
Best Regards

7. září 2022

Its a great app which is easy to use and it integrates well with their other app Ultimate Subscriptions. So we are able to provide time slots for different zip codes even for subscription purchases. They have a great support team who answer any questions you have through zoom or live chat. Manoj was a great help to us for adding some feature for our business and fix issues we faced. They have one of the best customer service.

Knickerbocker Grocer
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 8. září 2022

Thank you so much for writing such a detailed review of the app!! We are so grateful for your words...😍😍😍😍

Keep scheduling your orders with the Order Delivery Date app🥰

17. duben 2023

All my questions were answered and what need to be fixed was fixed in minutes. I did not had to wait for my questions to be answer

SugarySpills
Turks a Caicos
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 17. duben 2023

Thank you 🙏🏻 so much Tyrah for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

22. září 2023

Great support, and fits our, what I tought to be, complicated pickup/shipping options needs. Well done

Chez André
Francie
Doba používání aplikace: 16 dny
Vývojář Identixweb Limited odpověděl 26. září 2023

Thank you 🙏🏻🙇🏼‍♂️ for your great review, Maxime. 🥰😍
We are so happy 😊 to hear 👂🏻 that you find our app and our support to be great. 🙌🏻👏🏻
We are glad 😊😁 that our app fits your complicated pickup/shipping options needs. 😊
We always try to provide the best service and the best solution to our customers. 😎👏🏻
We appreciate 🙏🏻 your feedback and your recognition of our work. 🎊🙌🏻

Datum úprav: 3. červenec 2023

Great!!! I have tried several delivery date apps and this is the best for me by far.

Also awesome customer service, fast and efficient.

Thanks!!

Doña Tomasa
Španělsko
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 21. duben 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

19. leden 2023

Super Support! App funktioniert. Kann ich empfehlen! Sehr gute Upgrades und gute Bedienbarkeit machen dieses Plugin für unseren Shop zu einem Muss.

Metzgerei Freyberger
Německo
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 23. leden 2023

Thank you 🙏🏻 very much for your review, Dirk! 😍😍

7. červen 2021

Excellent App and Excellent customer service! Highly recommended, Manoj assisted with setting things up in minutes!

Proper Pasty Company
Spojené království
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 8. červen 2021

Thank you very much for your valuable feedback........🙏🏽🙏🏽🙏🏽 Support is always available to help you with your concerns!!!🙌🏽✌🏼✌🏼

26. leden 2023

We are extremely happy with this app, we have had a few issues at the beginning, but their amazing customer service fixed it straight away. They are available when needed and they always make sure their app is optimised for our website, HIGHLY RECOMMEND.

My Favourite Baker
Austrálie
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 9. únor 2023

Thank you so much, Nicolas for the review.

28. duben 2021

Very good app with great features.. Customer support is even better. I would suggest this to everyone who needs date and time option for their orders.

MonViso Water Store
Spojené arabské emiráty
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 28. duben 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

7. listopad 2017

Great support team and really loving the date/time choice I can give my customers.we needed some customization done and they got it done quickly without questions asked. Thank you

Equistar
Japonsko
Doba používání aplikace: 3 měsíci
Vývojář Identixweb Limited odpověděl 5. duben 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.