Stellar Delivery Date & Pickup
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I like service guys really is fast to fixing problem. I just started with Order Delivery Date. I like this App because is simple.
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Was working fine but then stopped. Can load or not load for end users depending on the day, hour or minute and if my 6 year old daughter got out the right or left side of her bed. Contacted support twice to see if they could help and no response. Hoping this crap review will entice a response.
Hello there, I hope you are doing well.
Sorry to hear about this and I apologize for the inconvenience you had with our app!
I have investigated further on your concern and found the emails you sent to us. Also, I have found that we had replied to both emails within 24 hours as we promise to reply when we get your request in our email.
See the below screenshot of the reply:
- Here is your first email on 18th of March, 2020
https://prnt.sc/ssa3oy
- Second email on the 28th of May, 2020.
https://prnt.sc/ssa4g1
→ Please let me know about the exact issue your are fading with the app and our team will assist you to resolve it.
I used this to offer different product delivery dates to our customers, and it worked very well - I wanted to know how to specifically move the calendar around etc. but I contacted customer services and they were so helpful.
Thank you very much for your valuable feedback!! We really appreciate you taking the time out to share your experience with us.
Very useful app. The Order Delivery Date App helps us as service provide to be able to track all incoming orders. Our clients are also very happy to be able to choose their convenient time to receive the orders, so they don't need to sit home or in their working place for hours waiting for any package. Thank the App we could raise our client's satisfaction rate and improve our services. I needed some help with some specific set-up and coding amendment.
The help I received from the support team was quick, very kind and excellent.
Thanks for your valuable feedback.
I've used this app on multiple stores and the support has been great since the very beginning. They're willing to help and the best is that it provides the functionality we're looking for without too many complications.
Thanks for your valuable feedback.
Customer Service has been extremely helpful with the one issue I had with the app! Chandni was friendly and prompt with resolving my problem!
Thank you so much for your review! The support team is always available to help you with your queries...
Somehow, in the last couple of months the App works when it wants to, we always miss orders tags, it gave us a whole lot more to work instead of simplifying our workflow. And the devs general response is that on their side works, but what about on our side?
Thank you very much for taking time to write the review..🤩🤩 Support team is always available to help you with your queries!!🥰🥰🥰
Nice app, does what it promises. Works very well & provides a much needed functionality for improving customer service. Customers can select a delivery date of their choice while the admin can control what days should be available for delivery, and also set what is the minimum time they require for delivery, and much more. Quick response from support, friendly, fast and competent. Helped me to fix the problem by having an order without a delivery date.
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.
Hi! I used this app because I am a florist and need to have customers choose their delivery date and time. I was able to set it up on my own but needed help because I did not know how to fix something. I added the developer with a staff account and they were able to fix all my problems. The calendar was centered properly on mobile and also they were able to make selecting a date a requirement to add a bouquet to cart. If you end up getting this app and need help, add reach out to them and they will totally help you fix your issues!
Thanks for your feedback.
Excellent app for what it does, and absolutely fantastic customer service. Took a bit of time to understand what each setting did, but the developer more than made up for it with easily accessible help over chat. Very responsive, great!
Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.