Pickup Delivery Date —Pickeasy , Počet recenzí: 933
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This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.
Werkt fijn met heel erg veel mogelijkheden voor zowel bezorgen en afhalen. Bij vragen werkt de service ook erg goed!
Unfortunately, it did not work for my website. Many minor errors, lack of internal communication between the app support team. It really messed up my shipping section , automatic email does not look professional and continually losing the customer - Launched the site last week and already lost 4 customers.. Its crucial for the new site.. Support team was always there and willing to helpful but it is just not meet my needs
Hi,
This is Saravanakumar, CEO of LogBase. I sincerely apologize for the issues that happened. l understand the pain of losing customers as we also run an e-commerce business.
I just went through all the communication you had with our support team. It looks like the checkout experience for the customer was not seamless. If you can give us another opportunity, I can connect with you personally on a Zoom call and sort out the issues you have in the checkout page. We can also help you customize all the emails as per your requirement. We are also limited in some cases in Shopify as the checkout page of Shopify is not customizable, this would be the case for all similar apps in the Shopify app store. You can check them as well.
Thanks for the opportunity and time.
Saravanakumar
CEO
LogBase
I have just installed this app. I have received the installation support from Rahul.
I am happy with the service so far and hopefully will get the shipping calculation app installed as per my requirements.
Thanks
Thank you very much for taking the time to leave us this wonderful review. It was great assisting you and please feel free to contact us at any time for further assistance. We'll be glad to help you.
Thank you so much for your help dhanasheelan! The explanation was perfect and i was able to set up what i need for the business properly! :) Thank you again!
Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.
Great support from Padma!!! Thanks She resolved all my questions
I´ll wait for the launch where I can remove, Mon,Tue, Wed, Thursday ... from the slot
This app and the accompanying support team are nothing short of incredible. We have had so much trouble with other calendar and delivery apps and Sree was able to fix all of them - he added in different postage charges based on postcode and set the available delivery days based on postcode for me, whilst also making the calendar a compulsory part of checkout to help organise all our orders. I am not skilled with technology at all so Sree dedicated multiple hours today (with me on Zoom and via email) to set up everything I needed, finding a solution to every issue and working quickly and efficiently to get everything organised. The customer service I received today was unparalleled. Sree is friendly, helpful and highly skilled at his job. Every query I asked was answered in seconds. I cannot recommend this app and it's team enough.
Thank you, Thank you, Thank you!!!!! I have had this website for over a year and I have finally been able to get it up and running with your help and expertise. You all went above and beyond expectations and troubleshooter every angle of potential problems with my checkout process. AWESOME! Thanks again!
Customer support and app functionality are top-class, special mention to Siddardh for sorting so many details of the setup of the app that I wouldn't have been able to do. Massive thank you.
I am still in the process of testing this App and I had very good support so far. I also found relatively easy to make changes and adjusts to my needs. The only reason why I don't choose 5 stars now is because I would like to finish my testing process, but so far I would recommend this App to anybody who needs to control the delivery and pickup sale process.