Pickup Delivery Date —Pickeasy

Installed the app yesterday to help with my client's bakery business. The customer support has been *exceptional*. They made it very easy to schedule a virtual meeting to help with installation, but I got so much live, real-time help through the in-app chat that the virtual work session was unnecessary so I canceled it. Very happy with the app and the service so far.

Installed app, easy to set up, i needed some help fine tuning and went through the chat box and everything was sorted and setup in minutes.
Makes it easy to manage orders that need the customer to select a delivery date

I needed help setting the pickup options. I made a Zoom appointment and "Annie" was able to help me very quickly and competently. Thank you very much!

Rajkumar helped me set up my website with local delivery and pickup. He was very patient and thorough and assisted me troubleshooting a multi-location store. I would highly recommend this app.

I have a bit of a complicated situation with multiple locations and the team was absolutely amazing! Great customer service! A++++++

I've worked in IT for a few years now and have worked with vendors big and small. The service this team provides is one the best I have experienced. Siva was incredibly knowledgeable and answered all questions I had. Highly recommend this app for its ease of use and fantastic support.

The chat feature is really useful and Kumar helped me set up all the features I needed. This is a great app if you want specific collection slots to be available for the customer to choose from.

A very intuitive and thorough app with great tech support, had all my questions answered by Annie, no troubles at all.

I'm really impressed with this app, it offers lots of customisation options and is perfect for our business. We are a cake shop and wanted to start offering a local delivery option for our customers and have different delivery rates per postcode. This app lets up achieve all of that and more! We can also send out customisable reminder emails to our customers which is a great help. The best part of all though is the customer service, which really is the best I've experienced on Shopify so far. Siddarth has been a great help and was able to have a call with me at short notice to go through all aspects of the app and it get it set up for me to our exact requirements. Thank you Siddarth for your help it's much appreciated. To anyone considering this app, I would definitely recommend it, the customisation options are really good, and being able to send reminder emails to our customers from within the app is really beneficial to us.

After using another Store Pickup / Delivery app for the past 2 years, it broke a week ago & customers couldn't check out. After a few days back & forth (with no solution & losing business daily), i installed this app only 24hrs ago & already, my stores back up & running (better than it was before) with quicker solutions & better options than ive ever had before.
To top things off, i had Siddarth walk me through the set up via a Zoom call 10:30pm last night. He spent over an hour with me setting up new zip code radius rates & a few other coding issues. He was even in a live chat with Shopify getting some custom settings sorted for me so i could fine tune my pickup/delivery options to perfection. To say im happy with this app & his service is a serious understatement, Siddarth went well above & beyond his job role & i cant thank him enough for it. I'd give this review 10 stars if i could.