レビュー (159)

総合評価
5
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の0%は1つ星です
2024年11月22日

Hamish was great in getting up set up and we have seen a HUGE reduction in customers ordering the wrong size of selecting the wrong delivery option. It has helped improve our customer journey definitely!

CAPO | Meaning Behind The Brand
イギリス
アプリの使用期間:4ヶ月
2024年11月20日

Hamish, Keira, and the rest of the Order Editing team have changed the game.

Our Customer Service team noticed a huge drop in tickets during a recent sale. Do you know why? Because customers didn’t need to contact us to cancel or change their orders anymore!

AYBL
イギリス
アプリの使用期間:約2ヶ月
2024年11月27日

We have been using the OrderEditing app for quite some time now and I have nothing but positive things to say! It has saved us 100s of CS hours and also improved the customer experience a lot!

Can't recommend the app enough! A game changer!

Elite Supps
オーストラリア
アプリの使用期間:約1ヶ月
2025年2月17日

Really strong app for user journey and customisation. The upsell tools are a bonus to giving the customer complete control when either errors occur or they just want to change something as simple as address or shipping date!

ELEAT
イギリス
アプリの使用期間:8日
2024年11月17日

A no brainer add to our storefront and customer experience. SaaS doesn’t always come with the ~service~ after you’ve installed or signed on. The Order Editing crew goes above and beyond. They’ve been super helpful in making sure we could find a configuration that worked with our ERP.

Coal Headwear
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年12月17日

We recently started using the Order Editing app, and it has been an absolute game-changer. The app itself is intuitive, seamless to integrate, and has made facilitating post-purchase order edits a breeze for our customers!

A huge shout-out to Hamish and Pauly for their incredible support throughout onboarding and beyond. They’ve been proactive, responsive, and went above and beyond to ensure we were set up for success (some of our use-cases were quirky). More broadly they're positive, energetic... it's infectious!

If you're looking for a reliable app to provide self-service order editing, improve customer satisfaction and drive up-sells, I can’t recommend this one enough. Exceptional app with equally exceptional support!

Merry People
オーストラリア
アプリの使用期間:5日
2024年11月5日

This app changed the game. We never allowed order editing until the order editing app. We have been able to give customers the ability to change things about their order without them needing to contact us.

nuuds
アメリカ合衆国
アプリの使用期間:2ヶ月
2025年1月27日

Hamish has been amazing to work with!

Audien Hearing
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年11月26日

An app to cause an issue that has been around forever that everyone has ignored until now!!

Very cleverly designed for any merchant with customer care teams needing more time, it is a lifesaver.

Green People
イギリス
アプリの使用期間:2ヶ月
2025年2月6日

great onboarding. app works well. will make the lives of our cs team a lot easier :)

SillySanta.no
ノルウェー
アプリの使用期間:7日