Avaliações (128)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
12 de junho de 2024

Awesome app! Super helpful team. Installed and set up within minutes. Thankyou Hamish

SOLBEVI
Austrália
About 1 hour usando a aplicação
27 de maio de 2024

Fantastic App, that reduces your customer service.
Hamish is super helpful with the onboarding and set up
Cheers Rhonda

Bride Tribes
Austrália
1 day usando a aplicação
14 de abril de 2024

Very simple to install and does the job and more. Great support from the OrderEditing team if you have questions. This APP saves us lots of time correcting orders manually.

Can highly recommend this to any Shopify implementation.

Svenshop
Suíça
About 17 hours usando a aplicação
20 de junho de 2024

Excellent technology and customer service, highly recommend!

Salt of the Earth
Estados Unidos
About 1 hour usando a aplicação
15 de maio de 2024

Awesome app! Amazing assistance. Highly reccomended

Forum4 Collections
Austrália
1 day usando a aplicação
13 de novembro de 2023

There is no reason for a brand to not use and benefit from this app. It's an easy, immediate experience for our customers (which they love), our support department receives half as many tickets, and every day I'm notified that customers are adding more and more products to their order after they've purchased. The post-purchase upsell emails the app automates are too good.

Goons Store
Austrália
9 months usando a aplicação
23 de outubro de 2023

Order Editing not only saved us thousands of dollars in support costs, it grew our average order value too. Hamish and Keira easily integrated with our 3PL and put our customer portal in all Shopify emails and like night and day we never received an order change request. The founders also created an upsell email automation that saw us offering discounts on a second or third item hours after purchase, customers paid for the extra item and it was added to the original order. WAY too easy!

Mindware
Austrália
7 months usando a aplicação
5 de setembro de 2023

This app is a gem!! It's making us money by prompting customers to add products to orders before they ship, it's saving us time and money on customer service (we never get emailed anymore) AND our customers love it - they prefer self-service! Absolutely love it.

Boring Without You
Austrália
5 months usando a aplicação
24 de outubro de 2023

Excellent to manage and very user friendly! Allowing the customer to feel in control and manage their order without needing to conatct us urgently via emails, DMs and phone calls, saving time for both parties.

Menace Company
Austrália
4 months usando a aplicação
Editado a 27 de julho de 2023

I personally would say as consumer myself this app is every customer life saver. It saves time and eliminates worry for customers who place a quick order but forget and essential information like a phone number to track. This app would literally set any business apart and make them more efficient and effective and also truthworthy.

StephBeautyWorld
Reino Unido
3 months usando a aplicação