Avaliações (159)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de outubro de 2023

Letting customers edit their own orders instead of creating a support ticket is the biggest no-brainer. This app saves us so much precious time. The ability to upsell customers a few hours after purchase is the cherry on top. It's super easy to set up too.

The FlatPack Company
Nova Zelândia
3 meses usando a aplicação
28 de fevereiro de 2024

So grateful for the great minds behind this app. It used to be a real pain to address last-minute changes in orders or mistakes in delivery addresses. Hamish and the team have been incredibly helpful with the app setup. Thank you heaps, and well done on solving a significant pain point for e-commerce businesses!

Pinc Wellness
Austrália
2 meses usando a aplicação
22 de janeiro de 2024

Order Editing is a no-brainer. Has been hugely helpful to give customers self-serve access to their order after checkout, and reduce the associated CX workload. Kiera and Hamish have been super fast at implementing feedback and creating a tailored solution to meet our needs and particular WMS set-up. Highly recommend to brands of all sizes.

Moodi
Nova Zelândia
2 meses usando a aplicação
31 de agosto de 2023

I can't believe that I no longer have to spend hours out of my week editing orders for customers, it seems too good to be true!

Glass Prophets
Austrália
Aproximadamente 2 meses usando a aplicação
9 de fevereiro de 2024

Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time. Will recommend

Windflower Florist
Singapura
29 dias usando a aplicação
10 de janeiro de 2024

This app is amazing and saves a ton of time and effort. We wanted to find a way to streamline our customer support process ahead of launching our new store and found this by chance. It's a clear, super accessible and elegant solution that allows our customers to edit their orders and provides us with an extra upsell opportunity. Keira has been a great help with getting set up with the app! Big thanks. Highly recommend

MoLove®
Alemanha
24 dias usando a aplicação
14 de janeiro de 2025

Namie Home
Reino Unido
25 dias usando a aplicação
27 de outubro de 2024

Fox & Fallow
Austrália
14 dias usando a aplicação
3 de setembro de 2023

The Pinnacless
Malásia
7 meses usando a aplicação