Avaliações (118)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
18 de agosto de 2024

"Great app with excellent customer support!

This app has been a game-changer for us. It lets customers update their orders or shipping addresses themselves before we ship, which is a huge help since we work with international 3PLs and sometimes miss their emails before it's too late. We're really happy with it!"

Silky Tots US
Austrália
3 months usando a aplicação
16 de agosto de 2024

Incredible app, how has no one thought of this before? We've saved ourselves hundreds of support tickets in the first month, can't wait to see what this does for us through Winter peak.

Easy to setup with support from Hamish and the team who are super approachable when we've needed some help or tips on making the most of the app.

teapigs
Reino Unido
About 1 month usando a aplicação
26 de outubro de 2024

Fantastic, saves heaps of time not having to update customer addresses!

Rig Mate
Austrália
5 months usando a aplicação
21 de agosto de 2024

We utilize this to cut down on the number of edit/cancellation requests we receive and have definitely seen an improvement! Hamish and his team are really responsive and constantly making updates. Definitely recommend Order Editing for self-service edits and more!

Equip
Estados Unidos
2 months usando a aplicação
19 de outubro de 2024

Good stuff, some minor issues but the founders are constantly improving it and there is no other app that offers this functionality

Flashback
Austrália
2 months usando a aplicação
16 de outubro de 2024

We upgraded our transaction emails installing both Wonderment and then Order Editing - a leathal combination giving us immediate ROI. It's a no-brainer app to plug in.

The team were very helpful during onboarding and the aftercare support equally as good.

James
Balance Coffee

Balance Coffee: Buy Healthy Coffee Roasted In The UK
Reino Unido
About 1 month usando a aplicação
27 de outubro de 2024

Great app, customer service is direct and efficient.

StreetX
Austrália
About 1 year usando a aplicação
17 de agosto de 2024

The app has been amazing and really made things easier for our CX team. Ran into a few issues setting up and Hamish jumped on a call with us to solve them asap. Great support, great app. Plus helps drive extra revenue.

Bamboo Ave.
Estados Unidos
About 2 months usando a aplicação
2 de outubro de 2024

Such a good app. Specially the customer support is amazing and very responsive. I highly recommend this app.

JERSEYS4ALL
França
About 2 months usando a aplicação
23 de outubro de 2024

Great app - Hamish was extremely helpful and accomidating. Would recommend.

Justmylook
Reino Unido
2 months usando a aplicação