Avaliações (92)
Refinar
-
Por classificação
Hamish has been so attentive with assisting us with setting up the Order Editing platform on our store. We've been searching for something to cut down our customer service time and THIS IS IT!
It automates so many of the queries we were receiving every day, especially after a weekend which is making the biggest difference to our efficiency! Thanks Hamish!
10/10 would recommend. Great, thorough service with efficient and clear onboarding with the team. Got the app running smoothly straight away and was available for any small issue resolution right away as well. No having to set the app up yourself and being left confused. The app itself creates huge upsell, saves money and time editing orders for customers and provides better customer experience as well putting the own-ace on the customer to correct their order details before the order is fulfilled! Hamish and the team are GOAT'd.
What an incredibly useful app! The functions it provides make life easier for us and for our customers making it a win:win for all.
Fantastic App, that reduces your customer service.
Hamish is super helpful with the onboarding and set up
Cheers Rhonda
Great app, thoroughly recommend for every store. Support is amazing. ROI is great.
Excellent technology and customer service, highly recommend!
Customer service is amazing and the app is even better, save's so much time for our team. Every Shopify store should have this app.
This app is a must-have for every Shopify store. There's always going to be customers that need to change their address after they purchase and if your fulfilments are faster than your customer service (as can happen in our case) you're gonna end up with upset customers. We got value from the first day we installed the app. There are tons of extra features too and the free tier makes it a no-brainer - pay only if it makes you money. App support is fantastic as well!
Awesome app! Super helpful team. Installed and set up within minutes. Thankyou Hamish
Order Editing has been game changing for our business! We went from dozen tickets a week from customers inputting their shipping address to only 1-2 per month. Hamish and team had been super responsive and helpful with implementation and support throughout! Highly recommend!