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This app is so helpful in reducing support tickets related to cancelling order, editing incorrect addresses, or last minute decisions to add more products. Hamish and Karil are extremely responsive if any questions or issues arise. Would highly recommend this app.
Great app that helped us streamline and resolve some of our operational pain points. Happier customers and happier customer support team. The founders were extremely helpful in making sure we got everything set up perfectly.
This app is literally amazing! I can't wait to see how it works for my customers. I tested it out with a sample order and it worked like a charm I couldn't believe it. One of my number one customer service inquiries is to correct address or contact information. I know having this app will allow my customers to easily edit their own information and give me the piece of mind of knowing that their orders are accurate. The team was super helpful in helping me set it up in my store! Highly recommend, this will be one of the top Shopify Apps no question. Mark my words. I'm just glad I found it!
Hamish reached out as soon as we installed Order Editing and set it up right away for us before I even had time to look at the app. The service and eagerness to get us set up and ready to roll is something I have never experienced with any other app. Thanks team!
10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful. Thanks again, guys.
Awesome app! Amazing assistance. Highly reccomended
This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.
Onboarding was a breeze. Initially there were some bugs, but Hamish and team managed to iron those out fairly quickly. It's easy to utilise and reduce support tickets.
Highly recommended.
Absolutely the best to work with! Hamish went above and beyond to ensure and continue to ensure we are doing everything to enhance the experience for our customers! They are the BEST!!!!
Hamish was so helpful in assisting our company get order editing up and running. The program looks fantastic and we're excited to offer this service for our customers!