Order Editing | Self‑service

Order Editing | Self‑service

Hinnoittelu
Ilmainen sopimus saatavilla. Ilmainen kokeilu saatavilla.
Kohokohdat
Käytä suoraan Shopify Adminissa
Toimii uusimpien teemojen kanssa
Tähtiarvio
5,0 (52)
Kehittäjä
Order Editing

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. enemmän
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades
Kohokohdat
Käytä suoraan Shopify Adminissa
Toimii uusimpien teemojen kanssa

Mukautukset

Kassavaihelisämyynti, Kiitos-sivun lisämyynti

Tarjoukset ja suositukset

Tekoälysuositukset, Ilmainen toimitus, Usein yhdessä ostetut tuotteet, Tuotteen lisäosat (add-ons), Tuotesuositukset, Määräalennukset, Toimitussuoja, Porrastetut alennukset

Analytiikka

Klikkausasteet, Konversioasteet, Suppilon tehokkuus, Optimointiehdotukset

Lanseerattu

1. toukokuu 2023 · Muutosloki

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

Shopify POS, Kassa, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Hinnoittelu

Revenue Generator

Ilmainen asennus

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /kuukausi

tai $796/vuosi ja säästä 16 %

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

30 päivän maksuton kokeilu

Shopify Plus

$399 /kuukausi

tai $3,999/vuosi ja säästä 16 %

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

30 päivän maksuton kokeilu

Revenue Generator

Ilmainen asennus

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /kuukausi

tai $796/vuosi ja säästä 16 %

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

30 päivän maksuton kokeilu

Shopify Plus

$399 /kuukausi

tai $3,999/vuosi ja säästä 16 %

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

30 päivän maksuton kokeilu

Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (52)

Kokonaisarvio
5
Lukumäärä luokitustasoa kohden
  • 100 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 0 % arvioista on 1 tähteä
21. toukokuu 2024

Love this app - so easy to allow customers to edit their order post-purchase!

Skinny Mixes
Yhdysvallat
4 kuukautta sovelluksen käyttöä
2. toukokuu 2024

This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce

The Oodie
Australia
5 kuukautta sovelluksen käyttöä
27. toukokuu 2024

The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.

Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.

BlockBlueLight
Yhdysvallat
3 kuukautta sovelluksen käyttöä
20. huhtikuu 2024

Great app, thoroughly recommend for every store. Support is amazing. ROI is great.

Crook and Staple
Yhdistynyt kuningaskunta
6 kuukautta sovelluksen käyttöä
16. kesäkuu 2024

I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!

The Standard Squeeze AU/NZ
Australia
Noin kuukausi sovelluksen käyttöä

Tuki

Order Editing voi vastata kaikkiin sovellusta Order Editing | Self‑service koskeviin kysymyksiin.

Kehittäjä

Order Editing

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

Resurssit

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