Recensies (138)

Algemene beoordeling
4,1
Cijfers per recensieniveau
  • 75% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 18% recensies zijn 1 sterren
Bewerkt 19 september 2018

I personally like this app but a feature doesn't work and I contacted the support, its been a week and still waiting for a god damn reply

Look Eagle
Verenigde Staten
10 maanden gebruiken de app
Bewerkt 8 mei 2017

Customer support took a good care of me.

Shopxstar
Verenigde Staten
26 dagen gebruiken de app
14 november 2019

Just installed the app. The support service answered my question very quickly. I hope that in the future there will be no problems. Have a nice working day to you guys!

LUXURYSHAPEWEAR
Rusland
25 dagen gebruiken de app
Bewerkt 27 november 2018

Charging a $10 flat fee & 0,05$ per order is ridiculous. Read the small print before installing, lost a lot of money because of this app. be aware.

UPDATE: Rob got in touch and has issued a refund + discount, great customer service.

KGM COLLECTIVE
Verenigd Koninkrijk
8 maanden gebruiken de app
30 november 2017

I would really recommend this product. Less customer problems. Lol. Great customer service.

Kevinloves
Filipijnen
20 dagen gebruiken de app
1 april 2014

One of the most common questions our customer service representatives get asked is "Where is my order? When will it arrive?" When we give the customer the power to view their shipment in real time, not only does our customer satisfaction increase, but our live chat representatives are freed up to handle other questions that may be more urgent. Customer satisfaction is our highest priority, and with the majority of our parcels headed overseas, we appreciate be able to give the power back to our customer.

The reassurance that their purchase is on the way, where it is currently located, and an estimated delivery date has made everyone very happy!

IMbesharam.com
Verenigde Staten
Meer dan een jaar gebruiken de app
8 september 2014

Love the app
already using it with another store and is one of these apps you can't live without once you discover it, customers don't need to contact you to know where their order is and you have more time to dedicate in growing your business
Thumbs Up...:)

Emily Davies Store
Verenigd Koninkrijk
17 dagen gebruiken de app
11 mei 2020

Great app for me and the customers to find out about their orders. I know when I order something I always want to know the status of it.

CozyBike
Verenigde Staten
17 dagen gebruiken de app
venntov heeft geantwoord 22 mei 2020

Hi!

Thank you for your review, I love that you love the app for both yourself and your customers.

When we set out to build this app we thought "how can we make it so customers can always look up their order to see where it is?" It sounds like we hit the mark!

I hope you are doing well, and if you need anything in the future please email us at support@orderlookupapp.com

Best,

Rhian Beutler
COO/Co-founder

29 april 2020

Just started using the app, seems really easy and user friendly, Great work to everyone working on the app.

Fluffy Cases
Nederland
16 dagen gebruiken de app
venntov heeft geantwoord 29 april 2020

Hello,

Thank you so much for choosing Order Lookup as your order tracking app, we appreciate your business.

I am glad to hear that you are finding it easy to use and user friendly- and will pass on you kind words to our entire team, it is much appreciated!

If you need anything in the future never hesitate to email us at support@orderlookupapp.com- always happy to help.

Best regards,

Rhian Beutler
COO/Co-founder

20 juni 2013

Simple, easy to install, easy to use app. Much needed for our site. We included a link to the order lookup page in our order confirmation emails too!

No Nasties
India
15 dagen gebruiken de app