Triom: Edit & Merge Orders

Easily the best order merging app that I've used. I have been using TrioM for a few years now and it has saved me hundred of hours of manual work. Support has always been great with very quick responses and solutions to any questions I may have. It seems that they are constantly making improvements to the app as well. Couldn't be happier with my experience with them.

straight to the point, spoke clearly and answered all my questions with a great screen share tutorial/set up. this app is exactly what i was looking for and Tom showed me how to maximize its full use. very satisfied client

We have been desperate for an app to alleviate the manual, time consuming, error prone, pressure of merging orders. We looked at other apps, but they didn't fit at all with our method of operating. We are so relieved to have found this application, and had the pleasure of dealing with Tom of Triom, whom made various amazing changes to the processes for us to suit our needs. We have saved time, reduced our staff labour cost, simplified our internal processed, reduced printing costs, automated Customer messages, and subsequently improved our Customer experience. We highly recommend this app. It's been a highly significant improvement for our unique and growing business.

Amazing! Tom helped with everything I had issues with. Absolute Legend <3

Our Shopify store has a seasonal sale that runs for several weeks before we ship orders. We've had several customers reach out to tell us how much they appreciate multiple orders being combined and the extra shipping charges refunded. It's a customer service feature that sets us apart from our competitors. We had some questions about the optimal app settings for our use case. When we reached out to the TrioM team via chat, we connected with Tom in less than 5 minutes, and he patiently helped us figure things out step-by-step.

This is the most solid merger platform I’ve tested so far. Orders have been smooth, with no issues or hiccups.

We recently started using Triom Order Merger and have had a REALLY great experience so far.

I had a few questions when getting started, and Tom was genuinely lovely to deal with! Patient, friendly, and always happy to help, even with things that probably didn’t need such long explanations. It made a big difference knowing there was someone on the other end who actually cared and took the time to respond properly.

The app itself is simple, smart, and does exactly what it promises. Being able to merge orders easily solves something Shopify doesn’t handle very well on its own. The free plan works perfectly for a small store like ours, and it feels flexible rather than limiting.

Overall, it’s just been a really positive experience!! A smart, useful idea backed by exceptional customer service, something I haven’t experienced in a long time. Definitely something we can see ourselves continuing to use as we grow.

Highly recommend! Thank you again, Tom.

I love being able to offer my customers combined orders with less stress and time. This app works really well for me, and I've had excellent customer service support each time I've reached out. There's more functionality that I even realized! Thanks to Tom for the help figuring out how to refund excess shipping today.

Great app that works exactly as expected, and Tom’s support was fast, clear, and extremely helpful.

Brilliant Customer Service. Super quick response time and swift action. I had the pleasure of dealing with Tom, he was able to identify the problem and deal with it promptly with minimal to no back and forth. GREAT app.