StatusPro ‑ Order Status
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Absolutely terrific app that works extremely well for our needs! We need to keep our customers up-to-date on pre-ordered items as well as to update them once the pre-ordered items are on-hand & pending fulfillment. We also need to be able to have custom updates between our shipping & pickup orders, and in conjunction with a tagging app + Flow, we are able to automate everything & do just that. We love that it integrates nicely with the order status page, and it's also really nice to be able to write a public comment that can be emailed + be seen by the customer on the status page when we need to do so which is useful for mass updates (e.g. a particular item is delayed). It's also improved our in-store pickup app flow as you can generate QR codes unique to each order (which we put onto our pickup order bags) which are scanned to update the status of the order as complete. Daryl's support has been top-tier from the start, and every reply has been insightful into helping us to achieve what we were looking for. I searched far and wide exhausting most possibilities for our needs (namely, custom updates), and OSP was by a fairly decent margin the best option in terms of both features & pricing.
Great app to stay in touch on a personal level.
Hello,
We found this Application after checking Like 7 Top Applications in the category. but None of them were what we needed. all of them missed a few features.
and This app only had 10 Reviews. But we are blown away with the app. The QR code changes the Status of the Order. This is one of the Best Solution I have ever Seen.
Support is Just superb
There were Few things that needed to be changed in it. and he did that in less than 12 Hr and solved Our Problems. Which other apps had refused to do so.
Overall this App is effectively making our 3 departments more Smart efficient.
Daryl Shannon You are the Best.
the app alone is great, but the customer service is phenomenal. There were a few features that I had asked could be incorporated and they were all done within a few days of asking, sometimes the same day. Daryl has been amazing to work with! The app does exactly what I needed for my business. Couldn't be happier.
We love this App - not only does it use the native look and feel of status their support has been second to none. They've supported us with ensuring the right information is shown in the app and no support request has ever been too much trouble. Thanks again!
Simply the best app for tracking page and email notifications ! I would recommend it to anyone looking for the perfect app. Great support and quick answers
This is by far the best and easiest to use tracking app!! The design and simplicity is awesome !! The developer is here to help you with everything you will need!!!
The App is working perfectly. Merchant like us who need multiple statuses for order and need to send email to customer has no option in Shopify. Thanks to Order Status Pro. The best part is we are also able to keep sending in multiple languages that we must need. The app team is very responsive and helps us with many of our important queries as well. Highly Recommended.
Support is amazing. This app works great. We use it in conjunction with another app for orders that does not allow the status to be updated easily. This app fills in the gap. Definitely recommend.
I can honestly say this app is fantastic! It has completely changed our post-sale experience for our customers meaning our incoming support tickets and calls are lower. We manufacture to order so being able to set-up custom status updates and emails has been a game changer! We had a fair few questions and amendments to get the app working how we wanted, the customer support has always been quick and modifications have been made for us meaning we can have the best tracking experience for our customers! Fantastic!