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great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code.
If someone from Hulk apps should be reading this, please reply (to our email).
Dear client,
We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience.
We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you.
Thank you for your understanding,
The HulkApps Team
The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!
Very quick and adequate support! So far everything is perfect.
Definitely recommend!
Nitesh handled my problem professionally and quickly, I recommend the app to everyone
Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!
Gostei
there was a problem, the app was not showing on the page, so we contacted support, Nitesh helped us tremendously.
Thanks again for the quick solution.
Bastante práctica y te brindan un muy buen servicio
Excellent support and got us up and running quickly. We highly recommended it!