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We had some issues but support from Belma was amazing and the dev team who fixed everything pretty quickly, was super responsive and professional, highly recommended!
Thank you so much for your kind words!
If you need anything else, we're here to support you any time.
Have a great week!
The HulkApps Team
great app so far! and customer service. using this app for our mobile app with hulk, and so far so good once our app is running will update!
Thank you so much for your kind review!
We’re thrilled to hear that you’re having a great experience with the app and our customer service. We’ll be here if you need any support along the way!
The HulkApps Team
This app was not working, and support is catastrophic. We used the Rush app before, which was working reliable. Now Hulk aquired the app as they wrote, and from there on the problems just started. They promised to make a smoth tranisition to their app, and after an onboarding call simply nothing happened fro almost a wekk despite they having an activated collaborator account, which they asked for. Now we emailed them to give instructions on how to remove the code leftovers. And after another week still no response. We now switched to another app which, again is working very well. But we still have the code from both the Rush app and the Hulk order status app in our theme code.
If someone from Hulk apps should be reading this, please reply (to our email).
Dear client,
We’re truly sorry for the inconvenience you’ve experienced, and we completely understand how frustrating this must have been. After reviewing your case, I discovered that our team wasn’t notified once the collaboration request was approved, which led to the app not being properly set up. I sincerely apologize for this oversight and the impact it has had on your experience.
We want to make things right, and I’ve sent the instructions for removing the leftover code to your inbox. If there’s anything else we can assist with, please don’t hesitate to let us know. Again, we deeply regret the trouble this has caused and never intended to make things difficult for you.
Thank you for your understanding,
The HulkApps Team
Very quick and adequate support! So far everything is perfect.
Definitely recommend!
Thank you for your wonderful review!
We’re so glad to hear that you’ve had a positive experience with our support team and that everything is going perfectly.
If you need anything at all, we're here.
The HulkApps Team
The service team is always ready to jump in to help us when we need it, just fixed a custom issue for us very quickly - thanks team for being great!
We’re thrilled to hear that our service team was able to assist you promptly and resolve the issue.
We’re always here to help whenever you need it, and it’s great to know you had such a positive experience. Thanks for your support! 😊
Kind Regards,
Belma
Very nice! I needed a bit of help, and the staff were incredibly helpful and nice. I also like this app because it's easy to use and set up. It looks nice with my website too!
Thank you so much for your kind words!
We're thrilled to hear that you found our staff helpful and that the app is easy to use.
If you ever need any more assistance or have suggestions, we’re always here to help. 😊
Kind Regards,
The HulkApps Team
Nitesh handled my problem professionally and quickly, I recommend the app to everyone
Thank you for your wonderful review! We're so glad to hear that Nitesh was able to resolve your issue quickly and professionally.
Your recommendation means a lot to us, and we’re grateful for your trust.
If you ever need further assistance, we’re always here to help! 😊
Kind Regards,
The HulkApps Team
One stop for all tracking related work. More than satisfied. Excellent 24/7 customer service. Belma is the best.
there was a problem, the app was not showing on the page, so we contacted support, Nitesh helped us tremendously.
Thanks again for the quick solution.
Thank you for sharing your experience! We're so glad to hear that Nitesh was able to assist you and resolve the issue quickly. We strive to provide fast and effective support, and it’s great to know we could help you get everything back on track.
If you need anything else, don’t hesitate to reach out.
Kind Regards,
The HulkApps Team
The app is nice and also the support, even if you use the free plan.
Thank you for your wonderful review! We’re so glad to hear you’re enjoying the app and that our support has been helpful.
If you ever need assistance or have suggestions, we’re always here to help! 😊
Kind Regards,
The HulkApps Team