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What we don't like about this app is that so many payment platforms do not integrate with Shopify, for example STRIPE, that we had to disable the automatic refund function and now need to manually refund all orders.

However, that is a problem that needs to be fixed first at the Shopify level. And until that happens, this app is a good option for businesses looking to give their customers more ...

*Update*
Originally I left a 5-star review in order to get a backlink. I usually test these apps before leaving a review. But I figured a backlink sounded pretty good. It never happened, and the response I got regarding that, and the challenges with the app was "meh". This is the problem with leaving a review until the app is tested.
Full disclosure: The app worked flawlessly for me when I tested ...

I used this app to provide my customers with the ability to edit and cancel the orders they placed.I liked the neat layout of the settings,this made very easy to use.

I started using this app. Its a good app. one can buy after trial period gets over. its worth the money.

I am excited to implement this as it will allow my customers to edit their orders and choose their free pieces when they win a free accessory!

App allows customers to cancel orders even if you don't allow "cancel" as an option to them.

If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders.

Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!

Looking good so far.

The Girls Hideout
https://www.thegirlshideout.com

Easy setup and works even better than I expected! I would definitely recommend. Our customers love this feature.

Buena app vale la pena probarla