Order Edit Customer Service

*Update*
Originally I left a 5-star review in order to get a backlink. I usually test these apps before leaving a review. But I figured a backlink sounded pretty good. It never happened, and the response I got regarding that, and the challenges with the app was "meh". This is the problem with leaving a review until the app is tested.
Full disclosure: The app worked flawlessly for me when I tested it. But a few of my customers were getting a 404 page.

At first, I was pretty frustrated with this app. I was close to leaving the opposite kind of review I am leaving now. All in all, this app works really well. I have an aftermarket theme (Gecko 3) and so far, everything seems to be working.

I used this app to provide my customers with the ability to edit and cancel the orders they placed.I liked the neat layout of the settings,this made very easy to use.

App allows customers to cancel orders even if you don't allow "cancel" as an option to them.

If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders.

I am excited to implement this as it will allow my customers to edit their orders and choose their free pieces when they win a free accessory!

Brilliant app, it fills the massive gap Shopify has. Order editing/cancellation without getting your support team involved is a game changer!

Easy setup and works even better than I expected! I would definitely recommend. Our customers love this feature.

Orderify is easy use and very helpful! highly recommended to those who a hassle free for taking customer request for re-order or cancel order.

great experience and getting nice feedback from customer i test it and works great on cancelling or editing orders

I'm very happy with the power it gives customers to make changes to their order. I'm just setting it up, but it's been smooth so far.

This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.