Orderify ‑ Order Edit Cancel
- Prijs
-
Vanaf $4.99 per maand. Gratis proefperiode beschikbaar.
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
- Beoordeling
- 4,6 (71)
- Ontwikkelaar
- Customer First focus
Galerij met uitgelichte afbeeldingen
Let customers edit, cancel and reorder on their own for a better customer experience.
Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders. *Note, for Order Editing, to give your customer full editing flexibility, Orderify first cancels the original order and reloads the items in a shopping cart.
- Your customers can cancel, edit or reorder on their own (one-click self-service)
- Customer Portal on the order status, confirmation e-mail and account page
- Only unfulfilled orders are editable. Works well with third-party fulfillment.
- 5 minute setup with easy custom rules (Ex. duration limit) and display settings
- Auto-refund (compatible with all Payment Gateways on Shopify) and Auto-Restock
Bevat onvertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
- Werkt met de nieuwste thema's
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
Categorieën
Updates van bestellingen
Workflow-automatisering
Prijs
Shopify Basic
$4.99 /maand
- Unlimited for stores on "Basic plan"
Gratis proefperiode van 30 dagen
Shopify
$8.99 /maand
- Unlimited for stores on "Shopify plan"
Gratis proefperiode van 30 dagen
Shopify Advanced
$24.99 /maand
- Unlimited for stores on "Advanced plan"
Gratis proefperiode van 30 dagen
Shopify Plus
$99.99 /maand
- Unlimited for stores on "Shopify Plus"
Gratis proefperiode van 30 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (71)
Very helpful app. Even more helpful & active support team!
We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.
Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.
it needs some coding to be done in terms of Liquid. There is no mention of the same anywhere.
its bit complicated and confusing to set it up
Hello - we're so sorry you had a bad experience!
We just wanted you to know that we got your customers support ticket, and responded within 90 minutes saying "We would be happy to help - we have requested access to your store to help you get set up. Could you let us know which steps you need the most help with currently?"
We never heard back from you, so we don't know if you received our response. We have been trying to reach you a number of times ever since the first ticket - would you be able to please e-mail us back at support@customerfirstfocus.com.
We will also do our best to contact you via Shopify as well.
There shouldn't be any liquid setup at all now, especially since you have the new customer accounts, for which we support extensions, and we would love to walk you through the whole set up in a video call to show that it takes jus a few clicks without any liquid modification.
This app has been an easy and affordable way to offload a lot of customer support related to order cancellations and edits. Dave and team are very responsive to emails and recently rolled out updates for the new Shopify Thank You and Order Status pages. Dave was also very responsive to an issue I discovered regarding the refunding of duties related to Markets Pro orders. One tip to share with my fellow merchants: implement a Flow automation to delay payment capture on new orders so that when customers cancel and create new orders (for edits) you don't lose the Shopify payments fees.
Ondersteuning
App-ondersteuning aangeboden door Customer First focus.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Ontwikkelaar
2214 Pine Street, San Francisco, CA, 94115, US
Geïntroduceerd
2 mei 2016
Toegang tot gegevens
Deze app heeft toegang nodig tot de volgende gegevens om goed te kunnen werken in je winkel. Ontdek waarom in het privacybeleid van de ontwikkelaar .
Persoonsgegevens bekijken:
Klanten, winkeleigenaar
-
Klanten
Naam, e-mailadres, telefoonnummer, fysiek adres, geolocatie, IP-adres, browser en besturingssysteem
-
Winkeleigenaar
Naam, e-mailadres, telefoonnummer, fysiek adres
Winkelgegevens bekijken en bewerken:
Klanten, producten, bestellingen, Webshop
-
Klanten bewerken
Klantgegevens
-
Producten bewerken
Producten or collecties
-
Bestellingen bewerken
Alle bestelgegevens or verzendgegevens
-
Je webshop bewerken
Script-tags in je webshop or thema
Meer apps zoals deze
