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Ne fonctionne pas, malgré un besoin très simple (montant minimum d'achat pour une catégorie de produits)
Support assez réactif, mais qui n'a pas résolu le problème
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We experienced something similar to another merchant where OrderLogic wasn't working for us. We contacted support who was very nice, however they were only able to blame the app not working for us on another app.
This app is good when working properly, however it's not working for us anymore
Sorry to hear that you ran into issues after many years with OrderLogic. It's true that other 3rd party apps can conflict with OrderLogic from time to time by sending the customer directly to checkout despite the efforts of OrderLogic or other apps to create restrictions. The best we can do in that case is determine the conflict and try to work with the other app vendors, but that is often a very slow and ineffective process. We're currently investigating a new approach that would be more resilient with regards to 3rd party applications that we hope to roll out in the near future.
App not working for a long time, contacted support nearly a month ago.. still waiting on a reply. Hopefully someone will get back to us soon.
Hi. So sorry to see this. The system by which our support agents notify engineering of issues dropped your support ticket somehow. I found that OrderLogic theme changes were missing from your theme and reinstalled them which should make a dramatic improvement in your results. I'll reflect with our team on how we can prevent this kind of drop from happening again. My deepest apologies.
- Shane
This app is amazing, and if you have any issue I mean any issue, they will contact you and work with you to fix it, thank you guys for a great price and an amazing app that has helped my store in very many occasions!
I've been using OrderLogic for over a year on a store generating 6 figures. Every product on my site has minimum order requirements, so this app is an integral part of my success. Along the way there have been a few issues, but the customer support is fantastic. They have always been quick to reply and worked hard to remedy any issues I may have run into along the way. I highly recommend this app and the OrderLogic team!
I run a wedding gift store, and many items have minimum order quantity. This App help me save the bargain time with customers. Support is timely and friendly, I'm happy to sell more with this app.
Thanks so much for the kind review. Please reach out if you need anything else from us.
Great app, very easy to use. Super fast support from Shane.
It works well. Jason & Shane were very helpful to make it better for my needs. I presume this plug in will keep getting better. Thank You
It works. Its very simple. Does exactly what it advertises.
I used this application to implement a range of items allowed in a cart for processing. Simply say min and max number of items allowed per order.
For 3 month this app failed me 2 times. I had to cancel orders and have to apologize to my customers.
If you can live with this - it is your choice. I will get a different app.
