Orderly Print ‑ Pack & Invoice

Orderly Print ‑ Pack & Invoice

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20 Ocak 2025 tarihinde düzenlendi

I've used this app for years. It was useful for a particular situation we had. without warning they made so many changes to how it performs and behaves in your browser. They are all worse. I messaged them and they have always been REALLY ARROGANT people. I mean I wouldn't invite these people to a party for any reason. They are just pompous now. These are the kind of reviews you get from long time customers when you simply do not care about the people that pay for your app. Its not a cheap app. Its $29/month. Actively looking for another solution. I'll find one and delete this app.

UPDATE: They only cared about my opinion or user experience once the review was posted. Now I get an email from the owner of the company saying they will listen. When you charge a monthly fee for software that's a partnership. You didn't just sell me this software for a one time fee. If you did, then I wouldn't be dealing with these problems created by your updates. You created this situatiuon and if you want $29 a month from me for life, then YOU SHOULD BE LISTENING TO MY CONCERNS before I post a negative review.

QDD
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 yıldan fazla
FORSBERG+two ApS yanıt 20 Ocak 2025

Thanks for sharing your feedback and for using our app over the years. I’m sorry to hear that the recent changes didn’t meet your expectations.

Before the update, we shared banners and notifications a few weeks in advance to let everyone know about the changes. The updates were meant to improve the app, but I completely understand that they might not feel like an improvement to you right now.

I’m also really sorry if your interaction with our support team didn’t feel great. That’s not the kind of experience we want anyone to have, and I’ll make sure we review this internally.

We’d love a chance to make things right. If you’re open to it, please reach out to us at [support email] so we can learn more about how the changes have impacted your workflow and see how we can help.

We really appreciate you sticking with us for so long and hope we can work things out.

Kind regards,
Bjorn - Founder / Orderly Print by FORSBERG+two

30 Kasım 2019 tarihinde düzenlendi

can't be saved as a PDF, if it can save as a pdf, so, I can remove the date and the url on the bottom and top, can't remove it, you have to make a feature that can save as a pdf

sydneyand_34
Avustralya
Uygulamayı kullanma süresi:15 gün
FORSBERG+two ApS yanıt 30 Kasım 2019

Hey there,

Thanks for taking the time to leave a review, however you don't need to save as PDF just to remove the date and url that's added to the header and footer by your internet browser.

It's very easy to disable that feature in your browsers print settings, and we have a guide on the help site on how to do that:

http://help.forsbergplustwo.com/en/articles/1406780-unwanted-header-footer-info-showing-on-printed-documents

If you really want to save to PDF for another reason then that is also possible, see this help article:

http://help.forsbergplustwo.com/en/articles/3536778-save-to-pdf-instead-of-printing

Hope it helps :)

Bjorn Forsberg
OrderlyPrint by FORSBERG+two

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