SC Order Tags & Flows
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Nice app and great support.
ran a backdating job, and the system incorrectly applied the wrong tag to almost 400 orders. discussed with support team, and they aren't interested in doing anything to resolve the problem. advised that I can run ANOTHER backdating job (at additional cost) to resolve the problem.
I pay for use of the app I'd like help within 24 hours please.
Hi there,
I'm really sorry to hear that you did not have a 10/10 experience with us, please accept our sincere apologies!
If there’s anything we can still do to make this right, please don’t hesitate to reach out at help@shopcircle.co or me personally at kamer@shopcircle.co
Good
I absolutely love this app! It has been an incredible tool for us, making everything so much easier and more efficient. The user interface is smooth, and the features are exactly what we need.
We use this app to create workflows, not just to sync certain types of orders to our fulfillment center, and it works seamlessly. It has significantly improved our operations and saved us so much time.
What truly sets this app apart is the amazing support team. They are always kind, responsive, and ready to assist with any issue we face. A huge shoutout to Axel for going above and beyond to help us whenever we need it. The dedication and professionalism of the support team make a world of difference.
Highly recommend this app to anyone looking for a reliable and well-supported platform!
Order Tagger is one of just a few essential "couldn't run our store without this" apps. The backdating feature has saved me several times when I would otherwise have spent hours (days?) sorting manually through hundreds of orders. Whenever I'm not able to figure out how to set up a flow, their wonderful support jumps in and saves the day (Thanks Stu!). Five Stars from a very picky ecomm entrepreneur ;)
Hi Rachel, thanks for this super review. We're so pleased to hear how much the app is helping you run your business, and that we have been able to provide solutions for your tagging requirements. All the best!
We mostly use the app to find orders that needs the attention of our Customer Service team. We also tag orders for reporting. Works great, saves a lot of time!
Thanks so much for the great feedback. We love to make sure our users are happy with the app and with our service. So it's great to read your wonderful comments. Always at your service!
Have a lovely day,
Customer Success Team | Shop Circle
Great customer service. Super prompt replies. Helped me figure me what was wrong with my workflows and fixed it!
We're so glad to hear we were able to help fix your workflows so you could get back to running your great store! Thank you for your amazing review and please reach out if you need further support.
Indeed, a very helpful tool. Customer service is also superb in offering a fast resolution to any concern!
Thank you so much for your review! We appreciate you finding our support team and our app so useful. Should you need any assistance from our end, please feel free to let us know at any time.
All the best,
Customer Success Team I Shop Circle