SC Back in Stock Restock Alert
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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Been using it for a few months because we are stuck with it since customers started waitlisting our products. One, it is incredibly slow and crashes nearly every single use. Two, it does not let you send to just one SKU, its actually quite random how it decides to send the alerts, you definitely cannot control it much within the app. Limiting this to three, sometimes it just decides not to send the alert to the customers at all... still not able to determine why this happens.
It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,
Hey there
Thanks for the review and sorry you're having issues. Our support team have now got in touch with you and are in the process of resolving it. If you could update your review once it's sorted for you, that would be great.
Best
Eastside Co
such a great app, lets our customers know items are back in stock automatically - thanks www.TheVapourClub.com
Nice layout but doesnt see my variant IDs so it didnt work for me compared to other apps. When I asked them to fix this they said I had to contact my theme developer. Back to the another app I go.
Hi there
Thanks for your review of the app - we're sorry it didn't fit in with your theme as you expected it to. If you decide to speak with the theme developer and want to continue with Now Back in Stock, please let us know.
Kind regards
Eastside Co
They installed the app for me in a day! Great service and great app so far!!
The app worked good initially, but then I needed to buy tokens to keep sending out alerts. No problem, I paid for the tokens. But now the issue is that you can only get a certain amount of tokens per month. :( This is terrible if you are a business that constantly needs to alert your customers. I will have to look for another app that can accommodate me.
I also had issues with the timing of when the alerts are sent out. It is EXTREMELY DELAYED !
If you are a small business that does not need to update multiple times a month with multiple products ... then you should be fine with this app.
They are good with responding and helping to update your site if you need them too.
Thanks for your review and acknowledging our support team's help. I'm sorry that on this occasion we weren't able solve everything to your satisfaction.
Best regards
Eastside Co
The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.
Hi there
Thanks for getting in touch. I understand our support team messaged and addressed the problem you were having, so hopefully the issue is resolved. If all is well, it would be really appreciated if you'd consider updating your review.
All the best
Eastside Co
I just installed the app and the support folks were very prompt and helpful thus far. I look forward to seeing how much this will help the business
Thanks for taking the time to leave a review of our app! Glad our support team were able to help too.
We're confident you'll see the benefit of the app on your store. All the best!
Eastside Co
Looks amazing + very quick response & help from customer support!! 100% recommended :)
Adna was super helpful and set up our back in stock alert for us really quickly, thanks a lot!