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Support from OwnBase has been oustanding. We have recently started work on our TikTok store and they have been amazingly quick to respond to our support queries.
We have had a couple of feature requests to improve the visibility of orders in Shopify and they have been really receptive to implementing those.
TikTok isnt easy but Ownbase makes it that much easier.
Update - couple of months in and support continues to be really high level. Feature requests are being actioned and app is being improved at a decent cadence.
Great app, products are easy to sync and orders come into shopify with no issues. Team was quick to answer any questions I had.
This App has given me so much time back and breathed new life into my business. We sell in a product category on TikTok that has many required fields and I was spending half my week just doing data entry to get our products up. With Ownbase I can cut out most of the busy work and actually focus on marketing my products. Support is great I have emailed several times now with questions and gotten very quick and professional replies. If you are selling on TikTok and need your products to upload faster or your orders/inventory to synch with Shopify stop wasting time with the native integration its horrendous. Do yourself a favor and get the free trial of this app and you'll immediately see how the subscription pays for itself 100 times over in time you will get back!
Thank you for much for your kind feedback! We really appreciate it!
Very easy to use! And customer service has been amazing...if you have a Shopify site already and are looking to open a Tiktok Shop, this app will seamlessly sync your products to your TT Shop and will sync any orders from your TT Shop to Shopify. I've tried other apps to sync with my Shop but this is by far the best...and the price can't be beat!
Thank you very much for the kind feedback. Really appreciate it!
Great experience, always great customer support just finished now solving a problem and Osbert just spotted it professionally and troubleshot it in no time, Thanks to all the team for your dedication, you make trade easy, always 5 stars.
The app is very intuitive to use, once I had it set up it was smooth sailing and I didn't have to worry about it. The customer support is also 10/10 and they dealt with all my queries.
Ownbase is seriously clutch!
I was on the hunt for something to seamlessly move my Shopify products over to TikTok, and boom, Ownbase showed up! It's like magic - my products transfer over perfectly every time.
their customer service are awesome as well, Any questions or help and they are on it instantly
Highly recommend!!
I Would recommend ownbase because its very easy to use, products integrate smoothly with tiktok.
Great app and very easy to use!
Ownbase has some great features, and the idea behind it is brilliant. It's easy to use, and I love that I can update everything in one place. they have amazing customer service!