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Just getting used to using the app but looking good so far, easy to use and understand. Great back up from our account manager too.
Aunque soy nuevo en la plataforma, creo que es de las pocas que cumplen con lo que prometen. Tiene una configuración muy intuitiva y la sincronización con las empresas de transporte es excelente.
Lo que más valoro es haber tenido la suerte de que me asignen a Penélope como compañera en este viaje. Su atención es IMPECABLE y el trato con ella es familiar y muy agradable. ¡¡Por favor "PackLink" cuidar a Penélope para que no deje de guiarnos!!
Awesome customer service, right from the top. I received a call the first day I started using the service and Renata (my personal Packlink assistant) was incredibly helpful and attentive throughout the whole setup process. That kind of stellar service is rare these days, so I really appreciate it. Initially wanted to use the service for all non-EU orders only, but figured out that Packlink also offers better rates for my shop's domestic shipments within Germany - basically a no-brainer.
è da qualche mese che uso packlink pro e devo dire che sono molto soddisfatta, soprattutto per l'assistenza fornita da Eleonora Tacchi, sempre molto gentile e preparata a qualsiasi domanda posta.
I had an urgent request for shipping due to some hiccups with supplier regarding shipping issues and Packlink Pro was so easy to register and use. It has its limitations, but it provides really swift support. Customer service, especially Renata was ever so helpful and great.
stiamo usando l'app per le nostre spedizioni e siamo pienamente soddisfatti. grazie anche a Brunella Esposito che ci segue come account manager
App is great and prices are awesome. A lot of troubles with courier services happens, but it is not the fault of Packlink. Customer service is not easy to reach, but helpful. Overall, highly reccomended.
Non ho ancora cominciato a spedire ordini, né ad usare Packlink, ma ci siamo limitati al settaggio. Fin qui, mi sembra un servizio eccellente, e Brunella è stata perfetta!
I found Packlink researching online for the best shipping options and further discovered they had a Shopify app. At first I was a bit skeptical, because I thought the prices were too good to be true. But once the UPS driver came to pick up my first shipment, I knew Packlink would be an important part of my business' growth. I knew I could sell more since I could lower the shipping prices for my customers.
Easy to connect and easy to use. Very helpful support too. I was assigned an account manager from the start and he calls from time to time to check if everything is alright and if I have feedback for them. Amazing! What other company does that? I have had a few issues with DPD not coming to pick up shipments, but the Packlink team was very supportive and helped me out multiple times! I have recommended Packlink to a friend who has a Shopify store and he is also very happy.
Davide B è stato molto paziente e cordiale, mi ha dato tutto il supporto di cui avevo bisogno per utilizzare questo servizio!