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I have to emphasize again how professional and conscientious PageFly Support is! Aasim handled my issues so well that I can already say that I may never switch to another app again! If you want to do professional online marketing and e-commerce, there's no way around the PageFly app! If I could, I would give it ten stars instead of five! Many thanks to Aasim and the entire PageFly team!!!!!
Thank you so much for taking the time to leave us this amazing review! Your kind words have truly made my day, and I'm thrilled to hear that I was able to meet your expectations.
It's always a pleasure to assist you, and we genuinely appreciate your feedback. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Wishing you continued success with your store, and thank you again for choosing PageFly.
Best regards,
Aasim - PageFly Team
Mahedi did a great job assisting us with our issue. We had problems getting our content to show up properly from our editor's preview and he was able to fix the issue quickly. Pagefly has given us great support all around and are always quick to respond for assistance!
Thank you so much for the precious words.
It was truly a pleasure for me to assist you, and it makes me really glad to know that I was able to help you.
We always pursue our customer satisfaction. It motivates us to work efficiently when we can ensure our customer's satisfaction.
Please don't hesitate to contact us. You are always welcome
Best Regards,
Mahedi - PageFly Team
I had a great experience with the support team! They were fast, professional, and efficiently resolved my issue. Their communication throughout the process was excellent, keeping me informed every step of the way. I highly recommend their service!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Boo | PageFly Team
We have been using PageFly for over a year now and are so happy with the level of customisation we can achieve for our shopify shop. The customer service is also so strong. 24 hours there seems to be someone to help, and 99% of the time they are able to help on the spot.
Wow, Thank you so much for the magnificent review.
As a Supporter, we always pursue for our customers satisfactions.
It's really make us happy when our customers are happy with our support.
I have read your words many many times. It will motivate me to work hard and effectively.
Please don't hesitate to contact us. We are available 24/7
Best Regards,
Mahedi - PageFly Team
If I could give more stars I would! This app is absolutely amazing and their support is always instant and fast to fix issues if I come up with an error or cannot figure out how to customize something on a page. Their customer service is 10/10!
Thank you very much for your kind thoughts and the time you took to share your experience with us. Your satisfaction is our first priority. We constantly work to ensure that you have a positive experience with us.
Please do not hesitate to contact us if a problem arises. We are always available to assist you.
Wishing you a magical day filled with joy and success!
Syed Azim - PageFly Team
STAY AWAY FROM THIS AS FAR AS POSSIBLE
This must be the worst app builder with the worst team of developers. You will set up your pages perfectly, the way you want them to be, then they will start updating the app and all of your websites will start to look different, different spacings, different paddings, things stop working, even though they initially did. They just take their product and introduce errors instead of fixing them. No stability whatsoever, you have to be in a constant fear of your websites remaining the same and things working properly. I have this circular button that takes me to the top of the website, I've tweaked it like 5 times already so that it looks like a circle and not squeezed, 5 times, I've set it 5 times to look like a circle and every single time they've updated something things change. Now my pages have different fonts and spacing on mobile, while a few months ago I checked it was all good and pretty. A few months, you can't just leave your store, because they will destroy your pages. And where's my money for that? My money for lost customers? Are you gonna give it back to me? Shameless. Do not use this unless you want unstable pages. Oh and I didn't mention that the features they introduce along with the bugs are not well thought out and in most pretty inconvenient and annoying, so...
Hi There,
It's Kate - Customer Success Manager at PageFly, I hope you are having a great day!
Thank you for taking the time to share this detailed feedback, and we’re truly sorry to hear about the issues you've experienced with our app. It sounds like our recent updates may have affected the stability of your pages, and we apologize for the frustration this has caused, especially after putting so much time into perfecting your designs.
Our team is committed to delivering a reliable app experience, and we’re actively working to address bugs and enhance stability with every update. We understand the impact that these changes have had on your store and customers, and we want to make this right. I’d like to connect you with our development team to resolve these spacing, font, and design inconsistencies, as well as the circular button issue you mentioned.
I followed up with you but I haven't heard back from you yet.
Please respond when you have time so we can provide you with dedicated assistance and support through any ongoing adjustments. Your feedback is invaluable in helping us improve, and we’re here to ensure your pages look and function exactly as intended.
Thank you again for your patience, and we look forward to helping you restore your pages to the way you want them to be.
We value your business with PageFly and we look forward to hearing from you soon.
Kate - PageFly Customer Success Manager
Aasim was so incredibly helpful! He provided great feedback to improve my page and website overall. They have a strong customer support team glad I created my pages with pagefly.
Hi Lauren Colbert,
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Best Regards
Aasim | PageFly team
I am a DIY kinda operator and the best thing about Pagefly that if I don't know how to do something or need assistance, there is always someone there to help no matter what time of day. It is always reassuring that when something goes wrong with your income (website) that the team is there to guide you through the solution.
Thanks for sharing your review with us and this made our day!
Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Have a wonderful day, and take care!
Lucy | PageFly Team
Love the app! Makes it more customizable to your own taste! And support is always a few minutes away and always helpfull!
Hi
I am so happy that we received your review. Thank you so much for taking the time to leave an amazing review! This is a huge motivation for us to improve our app and support quality.
Don't hesitate to let us know if you need any assistance, we are always here for you, 24/7.
Have a nice day!
Sally | PageFly team
Mircale was great he helped me to a T. My save button was not working for linking a number to a call and he helped me get that taken care of! Great customer service!
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Miracle - PageFly Team