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I am a kind of particular with the technical support. If you really approach the support at page builder, you will never think of bad review but how good it is ? in my experience .... it is more than 5 star or even perfect in service. Many negative review was due to leak of taking initiation to approach the support and result of misunderstanding about this product . i have to high compliment to Ms Kate with her helpful , kind, and technical support by taking initiative to approach me while i leaving a negative review after all my page gone however, in a short while, a great team from pagefly has been giving me a great professional support to resolve many unknown issue. Thank you Ms Kate, for your kind strong support on this
Dear Ken,
Kate again :)
Thank you so much for your specific and generous review of PageFly. We always want you to feel comfortable sharing any of your feedback with us about what issues you have when you use PageFly.
We also would like to thank you for giving us the chance to help you and make things right. We really appreciate your patience and understanding that you give us.
Rest assured that we will keep on improving our services for valued PageFly users like you.
Please let us know if you have any questions or opinions, we do appreciate this.
Cheers!
Kate - Customer Success Manager at PageFly
Super fast support! Whenever i have issues, its only a short chat with live support to get it fixed!
Thank you so much for your generous review. It was very nice of you. Rest assured that we will keep on improving our services for valued PageFly users like you.
Once again, Thank you for the loving words you've shared, and thank you for being the best part of PageFly.
If you have any questions or concerns, feel free to drop us a message in the Live Chat window. We are always ready to help you!
Have a wonderful day, and take care!
Boo - PageFly Team
As a total beginner I started designing and building up my store - after few attempts with several apps I got frustration from their user experience.
When I started using PageFly their support team (which available 24/7) basically help me build the whole store. You won't believe the result u are able to get with them - a high quality, professional site customize to your needs and vision.
Very handy app to beautify my store, and a big shoutout to the support team who response within minutes and very helpful to solve my technical issue.
Hi, thank you for writing to us, these words motivate us to continue growing and learning in order to provide you with a better product.
Angel - PageFly Team
Sono stati gentilissimi ad aiutarmi
Grazie mille per le tue adorabili parole. Sono felice di sapere che io e il team di supporto ti siamo stati utili. Puntiamo sempre ad assicurarci che tu abbia una fantastica esperienza con noi.
Lo apprezziamo davvero tanto!
Il nostro team di supporto è online 24 ore su 24, 7 giorni su 7 e non esitate a farci sapere se avete bisogno di assistenza.
Grace - Squadra PageFly
Today Aasim helped me, but multiple representatives of PageFly have helped me and the customer service is incredible. They have helped me design some part that I couldn't get to look as I wanted and they have been very patient and kind to me. I totally recommend this app to design!
Hi Omar,
Thanks for sharing your review with me and my team.
We are so grateful for your kind words.
Let us know if you need any help.
Have a wonderful day, and take care!
Aasim - PageFly Team
Precisei de ajuda a mudar a Home Page do site, não estava a conseguir por isso abrir mensagem de suporte com a PageFly, o suporte ajudou em tudo que precisei e foi rapido
Obrigado por compartilhar sua avaliação conosco e isso fez o nosso dia!
Muito obrigado por tomar o tempo para nos deixar esta revisão incrível. Estamos muito gratos por suas amáveis palavras.
Tenha certeza de que continuaremos melhorando nossos serviços para usuários valiosos do PageFly como você.
Tenha um ótimo dia e cuide-se!
Usman - Equipe PageFly
SUPER APPLICATION, VRAIMENT FAITE POUR TOUS NOS BESOINS, D'ÊTRE INNOVANT ET AVOIR UN ASPECT BIEN PROFESSIONNEL, PAS SEULEMENT UNE BONNE APP, LE SERVICE SAV EST LA 24H/24 POUR NOUS AIDER EST REPONDRE TOUTES NOS QUESTIONS, J'AI UN GROS PROBLEME SUR DES CODES DES SYSTÈMES APPARENT SUR MON SITE ET ILS SONT LA AVEC MOI PLUS QUE REACTIF DEPUIS MA DEMANDE, ILS SONT PAS LÂCHÉ L'AFFAIRE, UN GRAND MERCI AU SERVICE SAV VOUS ETES TOP!! CONTINUEZ COMME ÇA!!!
Making your landing pages is hard. But Pagefly and their support team help you and guide you exactly on how you can make the page that you want to create! No limitations on pagefly until now I was able to create every detail I wanted.
Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!
I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.
Rest assured that we will try our best to be a better assistant to you every day!
Have a nice day!
Regards
Aasim - PageFly Team
very good customer service, i gave 4 stars becuase sometimes the app would just stop working and then i would have to exit and do everything again if i didnt save