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I have been using the Pagefly app since 2020 but haven't needed to use the chat function until today (July 2026). I wanted to make a change on a page but noticed that all of my pages are now labeled "Legacy" and the edit function is not available. Yakub was very helpful in explaining the change and providing a video on how to begin recreating my pages in Gen2. I will begin doing that today so I don't know how easy or complicated that process is as of yet but I am confident that I will be able to get reliable assistance should I need it.
Yakub was also very patient as at times it took a while for me to reply to his questions/comments.
The software is constantly improving, and the overall experience is really good. While there are a few too many bugs, the saving grace is that technical support is always active and ready to help fix things.
Hi GEEKOM JP,
Thank you so much for taking the time to share your feedback and for being with PageFly for nearly three years!
We're delighted to hear that you've had a positive overall experience and have noticed our continuous improvements. We also appreciate your honest feedback regarding the bugs you've encountered. Please know that we're constantly working to enhance the stability and quality of the app, and your input helps us improve even further.
We're especially glad that our technical support team has been there to assist whenever needed. Thank you for your continued trust and support—we're always here to help.
Boo – Customer Success Manager
PageFly is a very useful page builder app. I had a language redirect issue on my store, and their support team helped me patiently and successfully fixed the problem. The response was professional, fast, and very helpful. I really appreciate their support, and I will continue using PageFly. Highly recommended!
Hi WHOLEHEARTED APPAREL,
Thank you so much for your thoughtful review!
We're delighted to hear that our team was able to help resolve your language redirect issue and provide professional, fast, and patient support throughout the process. It's incredibly rewarding to know that our assistance made a positive difference for your store.
Thank you for your continued trust and recommendation. We truly appreciate your support and look forward to continuing to be part of your journey.
Boo – Customer Success Manager
用到現在已經幾年了，至今客服的回覆速度及效率都算滿快的！今天遇到的客服是Marceal，真的秒解決我的問題，因為我們的主題更新後，pagefly的插件顯示亂碼，客服說必須發佈才能解決，但因以前有時候在其他地方遇到的客服回覆速度很慢，如果先發佈後代表我們的客人都需要看到一團亂碼，但他大概一分鐘就解決了，很感謝！
您好 TrueRaw初肉，
非常感謝您的支持以及多年來對 PageFly 的信任！
很高興得知 Marcel 在您更新主題後，能夠迅速協助解決外掛顯示異常的問題。我們完全理解您擔心顧客看到異常內容的心情，也很開心問題能夠在短時間內順利解決。
我們一定會將您的鼓勵轉達給 Marcel。再次感謝您的支持，未來若有任何需要，我們都非常樂意協助您。
Boo – Customer Success Manager
I've had a great experience using PageFly. The platform is intuitive and makes building pages much easier and more efficient. What impressed me the most is their technical support team. They are incredibly responsive, knowledgeable, and always willing to go the extra mile to help resolve any issues. Overall, PageFly has been a reliable tool, and the excellent customer support makes the experience even better. Highly recommended!
Hi Dr. Rachael Institute,
Thank you so much for your wonderful feedback!
We're delighted to hear that PageFly has helped make your page-building process easier and more efficient. It's especially rewarding to know that our technical support team has consistently provided responsive, knowledgeable, and dedicated assistance whenever needed.
Your support means a lot to us, and we're grateful to be part of your business journey. We're always here whenever you need help.
Boo – Customer Success Manager
我々のストアではPageflyを使って一部のニュース記事やランディングページを制作しています。
迅速にページを作ることができ、重宝しています。
パフォーマンスも素晴らしいです。
サポートも非常に迅速かつ正確で、中でもSyedさんは問題解決に向けてとても親身にサポートしてくれました。
ありがとうございます。
COTANTIN様
この度は素晴らしいレビューをいただき、誠にありがとうございます。
PageFlyがニュース記事やランディングページの作成にお役立ていただけていること、またパフォーマンスにもご満足いただけていることを大変嬉しく思います。
さらに、Syedのサポートについてお褒めのお言葉をいただきありがとうございます。お客様のお力になれたことをとても嬉しく思います。
今後とも何かございましたら、いつでもお気軽にご連絡ください。
Boo – Customer Success Manager
Excellent app and outstanding support.
I’ve been using this app for a while now and it has consistently exceeded my expectations. The interface is intuitive, the features are well-designed, and everything runs smoothly. It truly makes my daily tasks easier and more efficient.
What really sets this app apart, though, is the support team. They are incredibly responsive, helpful, and genuinely care about solving any issues quickly. It’s rare to find such a high level of customer service nowadays.
Highly recommended for anyone looking for a reliable and user-friendly solution.
Hi there,
Thank you so much for your wonderful feedback and recommendation!
We’re absolutely delighted to hear that PageFly has consistently exceeded your expectations. It’s great to know that you find the interface intuitive, the features well-designed, and the overall experience smooth and efficient. Helping merchants build and manage their stores more easily is exactly what we strive for.
We’re especially grateful for your kind words about our support team. Knowing that our responsiveness, dedication, and commitment to solving issues have made a positive impact truly means a lot to us. We’ll be sure to share your feedback with the team.
Thank you again for your trust and support. We’re always here whenever you need any assistance and look forward to continuing to support your success.
Boo – Customer Success Manager
I used this app for a few years with zero problems until our store's theme was updated. Suddenly the pages were not displaying properly, and I couldn't figure out how to fix the issue. The support I received was excellent. They fixed my problem really quickly, and I am grateful!
The pages are beautiful, and it takes a little time to learn the interface, but it really is worth it.
Hi Laytner's Linen & Home,
Thank you so much for your thoughtful feedback and for being a long-time PageFly user!
We're thrilled to hear that our team was able to quickly identify and resolve the display issues after your theme update. We understand how concerning unexpected changes can be, and we're glad we could help get everything back on track.
It's also wonderful to hear that you're enjoying the beautiful pages you can create with PageFly. Thank you for your continued trust and support over the years.
Boo – Customer Success Manager
Always a 10 plus with this crew. Whenever there is a problem they are so quick to fix it. Plus the tools they have, help streamline the design experience without the need to code. Makes being a web designer more efficient without compromising SEO.
Hi Nexbelt,
Thank you so much for your amazing feedback and for being a long-time PageFly user!
We're thrilled to hear that our team has consistently been able to resolve issues quickly and that PageFly helps streamline your design workflow without sacrificing SEO performance.
Your continued trust over the years means a lot to us. We're always here whenever you need assistance and look forward to supporting your success for many more years to come.
Boo – Customer Success Manager
I had a great experience using PageFly, and I especially want to thank Brock for the amazing support!
Brock was incredibly professional, patient, and responsive throughout the whole process. He quickly understood my issues and provided clear and effective solutions that helped me solve problems efficiently. His support made the entire experience smooth and stress-free.
PageFly itself is a powerful and flexible tool for building beautiful store pages, and with support like this, it becomes even better.
Highly recommend PageFly and really appreciate Brock’s excellent service!
Hi Acevery,
Thank you so much for your thoughtful review!
We're thrilled to hear that Brock provided such a professional, patient, and responsive support experience. Helping merchants solve challenges efficiently and confidently is exactly what we strive for, and we'll be sure to share your kind words with him.
Thank you for trusting PageFly. We're delighted to know we could make your experience smooth and stress-free, and we're always here whenever you need assistance.
Boo – Customer Success Manager
