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This is an excellent app for easily creating custom webpages for your store. They have a lot of options available and wonderful customer service. I would like to see more page design options in the future however.
We would like to thank you for your feedback and criticism. We’ve just taken your thoughts and opinions to heart and we’re planning to make some changes based on your recommendations.
We’re happy that you’re happy and we are always looking forward to supporting you.
We would love to make things right to meet your need so feel free to reach out to us with any suggestions you wish to share.
Have a nice day! Stay safe!
PageFly | Kate - Customer Success Manager
Overall the app is not super user friendly or flexible for custom designs honestly, but most of them besides Wix aren't. However, the chat feature is super great, they fixed my site for me instead of just telling me how to do it. Very nice feature!!
My heartfelt thanks for your review about your experience of using PageFly.
We do understand that PageFly is not super user-friendly, this is the reason why we are always trying to improve PageFly to make it more friendly and useful for customers.
We are so happy to be able to help you to solve your issues. Please feel free to contact us via live chat if you have any further questions.
PageFly | Kate - Customer Success Manager
very quick & friendly support from the team! Thanks again Paula for solving our problems.
Thanks for sharing such kind words.
We promise that we will keep working hard to make sure that you're always happy with the app and our support.
Don't hesitate to reach out through the live chat if you need any help.
Warm Regards,
Kate | PageFly Customer Success Manager
Very good app to make custom pages. Sometimes a bit confusing and I feel it is a bit hard to tweak it exactly as I would like.
Thank you so much for choosing PageFly as your choice and we are so happy that you found PageFly helpful.
I understand that sometimes there are some issues and you will find it difficult to work on it but we will try our best to improve PageFly day by day to make it easier for you.
And PageFly always prioritizes customer satisfaction on top and we always try to do that all the time, so your feedback lets us know how we are doing, thank you a lot.
Our support team is always willing to assist you whenever you need so please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager
I rally like the support because they always are ready to help. But I have problems with using the features. For me the most important is mobile. This app is responsive but on mobile, all graphics I prepared do not look well. Need to always rech out the support.
Thank you for your feedback. I’m really happy to hear that you’re satisfied with our support quality!
I understand that sometimes you will meet difficulties while working on the pages but we are here 24/7 to help you figure it out. Also, we will try our best every day to improve PageFly so please stay with us!
Regards,
PageFly | Kate - Customer Success Manager
The app allow us to get an awesome custom design together with the work of our developper and designer! The support service chat tean is extremely helpful, I love it!
I appreciate Gina from the team responded promptly. Gina was helpful and detailed. Thank you. :-)
Thank you so much for your amazing review! This is our motivation for us to improve our app and support to serve you even better.
While using PageFly, there are some issues but we are always here for you to help you.
Don't hesitate to let us know if you need any assistance.
Have a nice day!
PageFly | Kate - Customer Success Manager
I used the app it helped a lot, there are a lot of varieties to customize your webpage and the support is also really helpful. Houng, Kate and team helped a lot with various issues. So if it is your first time designing a webpage this app helps a lot
Still learning to work with the app but already happy about the live online helpdesk ...............
We were thrilled to read your review for PageFly. We are so glad that you found PageFly was your choice and we are so happy that our team could be able to support you.
I know that PageFly is not easy to use for new users and there are some issues while you are using PageFly but we noted all and we will improve PageFly better for you.
Please let us know if you need any assistance.
PageFly | Kate - Customer Success Manager
Only just loaded this app. Took a little while to work out how to use it but once you get the hang of it, there is loads of scope. Had a minor problem publishing for the first time and the online help was really good and sorted it out and showed me how to do it for the future. Will be now editing more pages
Thank you so much for such a detailed review to PageFly.
We are so glad that you like PageFly and your satisfaction is our top priority.
Regarding the issue that you mentioned in the review, there are some issues while using PageFly and this is the reason why we are always trying to improve PageFly better and better to reduce issues as much as possible.
Please feel free to let us know if you have any questions or recommendations.
PageFly | Kate - Customer Success Manager