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The support is very friendly and the app allows you to customize your pages well. There is a bit of a learning curve, but you can always ask support to help you. I find it a bit fiddly to work with but the pages end up looking great! Thanks to Pagefly for helping me with my site layout!
We are grateful that you took the time out to leave us a review.
As you mentioned in your review, we understand that sometimes, there are some issues when using PageFly and you can find it a bit fiddly to work with, therefore, we have been trying our best to make it easier to use and develop many useful features.
And our support team is here to help you, feel free to let us know if you have any questions or need help.
PageFly | Kate - Customer Success Manager
great app, just need to take time to learn the ways to function it, helpful n friendly support team!
On behalf of the PageFly team, I would like to thank you a lot for your feedback.
Your feedback means a lot to us and we are so glad that we can assist you and you are pleased with the result.
Our whole team is always trying our best to help and assist you whenever you want.
Please do not hesitate to contact us if you have any questions.
PageFly | Kate - Customer Success Manager
Great functionality for a free app but I did run into some issues when building a list of multiple accordions that expand when clicked. When I was editing different elements throughout the list, the app was extremely slow and actually crashed my browser on one occasion. It got the job done but there was definitely some frustration waiting for the panels to update.
Tive um problema com o pixel na landing page, mas o suporte ajudou e resolveu problema rapidamente! A única coisa que poderia melhorar no app seria publicar mais páginas gratuitas!
Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better.
If you need any assistance, please directly chat with us via Live chat, we are always happy to help you.
Kate | PageFly Team
I can let my imagination speak up it's absolutly great ! plus they have kind support (chat live and Q&A forum and pages), very helpful ! sometimes they have bugs so be careful and back up all the pages content
Lucian and James managed to resolve my technical issue, however the customer service messaging tool needs reviewing, as you are constantly having to repeat your request over and over again as your ticket keeps being passed onto various members of the support team, rather than it being held with one member from start to finish!!
Hello,
Thank you for taking the time to share your experience with PageFly!
We're always here to help you with any further questions or concerns you may have, so please don't hesitate to reach out to us at any time.
Thank you for choosing our product, and we hope to continue to exceed your expectations in the future.
Best regards,
Kate - PageFly Customer Success Manager
I wish it had more drag and drop features to it. I also wish it had more funnel type options. Service is excellent!
The free option gives you so much and the support team is amazing. They really take time to help you with issues even for non paying customers. The only reason it's not 5 stars is because there is no way to create Product & Collection page templates, but instead are forced to create a Product page for every Product individually which is impossible when you run a full e-commerce store like we do. Otherwise, all aces.
Hi,
In the first few words, I would like to thank you for your detailed feedback to PageFly. Your feedback lets us know how we are doing and we always need to try our best to improve PageFly better and better.
If you need any assistance, please directly chat with us via the Live chat, we are always happy to help you.
PageFly | Kate - Customer Success Manager
Molto bravi assistenza veloce. Lin è stata capacissima di aiutarmi e ha risposto a tutte le domande che avevo. soprattutto per quanto riguarda il tracciamento con facebook ads e analytics
A nome del team PageFly, grazie mille per averci lasciato una recensione della tua esperienza con PageFly.
Sono felice che il nostro team di supporto possa aiutarti. Miglioreremo la nostra app per renderla sempre migliore.
Fateci sapere se avete bisogno di assistenza.
Kate - Responsabile del successo dei clienti PageFly
I've been building a 'teaser' landing page to collect email addresses. It's pretty good in terms of step by step guides, having not done anything like this before, it's quite difficult at the start. The online chat support with the pagefly staff are amazing though, they've helped so much and get you out of pickles all the time (well for me anyway!)
We are so happy when we read your review on the App Store, thank you so much for it.
Customer satisfaction is the top priority that we always care about, so we are always trying our best to assist.
And I know it could be quite difficult for when you started with PageFly, however, if you are familiar with PageFly, you will find it not difficult to use. And our whole PageFly team is trying day and night to work hard to make PageFly more friendly.
We really appreciate it if you have any further recommendations for us.
Please do not hesitate to contact us via Live chat whenever you have any questions.
PageFly | Kate - Customer Success Manager